Restaurant Manager - Jersey Mike's (32019)

Jersey Mikes is an award-winning, locally owned multiunit franchisee known for its commitment to quality and excellent customer service in the fast-casual dining industry. As part of a thriving community of franchisees, Jersey Mikes has built a reputation for delivering fresh, authentic sub sandwiches using high-quality ingredients and maintaining exceptional standards in food preparation and customer engagement. The company is dedicated to fostering a work environment where teamwork, compassion, and community involvement are central to its operations. With a strong emphasis on family values, Jersey Mikes strives to create opportunities for leadership and growth for all team members while ensuring their well-being and success both professionally and personally.

The Manager role at Jersey Mikes offers a rewarding career opportunity for service-oriented individuals who are passionate about leading teams and driving operational excellence. This full management position comes with a competitive salary of approximately $60,000 per year, starting with an hourly wage of $23.75. Managers benefit from additional compensation, including a biweekly bonus equal to 10% of customer tips and quarterly performance bonuses, making the earning potential highly attractive. In addition to financial rewards, the position provides access to comprehensive group health benefits such as medical, dental, vision, paid life insurance, short and long-term disability, and participation in a 401(k) plan with employer contributions. Generous paid time off is also included to support work-life balance.

As a Manager at Jersey Mikes, you will act as a coach, mentor, and leader for your restaurant business unit, modeling positivity, dedication, and exceptional service to inspire your team. Your primary responsibility will be to ensure total customer satisfaction through the delivery of high-quality products and excellent service. This role demands a strong ability to respond promptly and effectively to customer concerns, maintain operational standards, and foster a collaborative team atmosphere. You'll take ownership of personnel management, including training, coaching, evaluating, and holding employees accountable, all while guiding them towards team goals and recognizing outstanding contributions.

The role requires strong business acumen as you develop and execute strategic plans, analyze business performance, control costs, and optimize labor to meet budgets while maintaining high quality standards. Additionally, you will spearhead company-wide marketing initiatives and develop local strategies to maximize sales. Ensuring compliance with all state and federal laws, company policies, and health and safety regulations is critical. You will also maintain cash management duties and uphold company values such as compassion, communication, and collaboration. With ongoing education and franchise-specific certifications, you will continue to grow your leadership skills within a supportive and family-oriented company environment. This is an outstanding opportunity for experienced leaders seeking a challenging yet rewarding career in restaurant management with a company that values its people and community.