
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Wendy's, a premiere fast-food restaurant chain known for its quality menu items and customer-centric service, is currently seeking a dedicated and skilled Restaurant Manager to join their team in Fort Wayne, IN. With a rich heritage of delivering great-tasting food and a commitment to customer satisfaction, Wendy's operates with a strong focus on quality, service, and cleanliness. As a notable player in the foodservice industry, Wendy's prides itself on maintaining a positive work environment that fosters growth, teamwork, and respect among its employees. The company culture at Wendy's supports career advancement by emphasizing training, continuous development, and leadership within its restaurants. Employees find themselves part of a collaborative team dedicated to achieving operational excellence and delivering exceptional guest experiences every day.
The Restaurant Manager position at Wendy's cements itself as a pivotal role within the organizational structure, providing crucial operational support to the General Manager. This role is designed to enhance the day-to-day management of the restaurant by offering dynamic coaching and leadership to the staff. The Restaurant Manager is responsible for cultivating a fun, inviting workplace where everyone on the team feels valued and respected. A key part of the role involves strategic scheduling to ensure the right talent is positioned appropriately throughout shifts, which directly influences operational efficiency and customer satisfaction.
In partnership with the General Manager or District Manager, the Restaurant Manager will oversee daily restaurant functions, monitoring adherence to all corporate policies, cooking procedures, safety standards, and ethical business practices. The role emphasizes a hands-on approach to managing restaurant operations while supporting and developing subordinate employees through targeted training initiatives. The Restaurant Manager plays an instrumental role in the recruitment, interviewing, and hiring processes, ensuring that only 5-Star talent is brought on board to uphold Wendy’s high standards of service.
This leadership role involves careful attention to sales and profit targets, labor cost management, food quality control, and customer service excellence. Monitoring and coaching staff to maintain cleanliness, safety, and food quality are integral parts of daily operations. Additionally, the Restaurant Manager assists in administrative duties, including staff scheduling and inventory control while managing compliance with health department standards and company policies. The position also requires managing shift dynamics effectively according to company checklists and standards, assuring an 80 percent or better quality, service, and cleanliness score throughout shifts.
The ideal candidate will possess exceptional leadership skills, an ability to manage and motivate a diverse team, and a thorough understanding of restaurant operations. Leadership at Wendy's involves not just management but also mentorship – developing crew members for promotion and recognizing high performance. By embodying the company's values and operational guidelines, the Restaurant Manager directly contributes to the restaurant’s profitability and reputation for excellent guest experiences. This full-time position offers an exciting opportunity for individuals passionate about the food service industry to influence business operations positively and foster a culture of excellence and respect within the restaurant environment.
The Restaurant Manager position at Wendy's cements itself as a pivotal role within the organizational structure, providing crucial operational support to the General Manager. This role is designed to enhance the day-to-day management of the restaurant by offering dynamic coaching and leadership to the staff. The Restaurant Manager is responsible for cultivating a fun, inviting workplace where everyone on the team feels valued and respected. A key part of the role involves strategic scheduling to ensure the right talent is positioned appropriately throughout shifts, which directly influences operational efficiency and customer satisfaction.
In partnership with the General Manager or District Manager, the Restaurant Manager will oversee daily restaurant functions, monitoring adherence to all corporate policies, cooking procedures, safety standards, and ethical business practices. The role emphasizes a hands-on approach to managing restaurant operations while supporting and developing subordinate employees through targeted training initiatives. The Restaurant Manager plays an instrumental role in the recruitment, interviewing, and hiring processes, ensuring that only 5-Star talent is brought on board to uphold Wendy’s high standards of service.
This leadership role involves careful attention to sales and profit targets, labor cost management, food quality control, and customer service excellence. Monitoring and coaching staff to maintain cleanliness, safety, and food quality are integral parts of daily operations. Additionally, the Restaurant Manager assists in administrative duties, including staff scheduling and inventory control while managing compliance with health department standards and company policies. The position also requires managing shift dynamics effectively according to company checklists and standards, assuring an 80 percent or better quality, service, and cleanliness score throughout shifts.
The ideal candidate will possess exceptional leadership skills, an ability to manage and motivate a diverse team, and a thorough understanding of restaurant operations. Leadership at Wendy's involves not just management but also mentorship – developing crew members for promotion and recognizing high performance. By embodying the company's values and operational guidelines, the Restaurant Manager directly contributes to the restaurant’s profitability and reputation for excellent guest experiences. This full-time position offers an exciting opportunity for individuals passionate about the food service industry to influence business operations positively and foster a culture of excellence and respect within the restaurant environment.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong organizational and multitasking skills
- Capability to perform physical tasks required in a restaurant environment
- Excellent problem-solving and decision-making skills
- Commitment to maintaining high standards of quality, service, and cleanliness
Job Qualifications
- Proven experience in restaurant or food service management
- Strong leadership and team management skills
- Ability to train and develop employees effectively
- Excellent communication and interpersonal skills
- Proficient in managing budgets and labor costs
- Knowledge of food quality standards and safety regulations
- Experience with inventory control and cash handling
- Ability to maintain a positive and motivating workplace environment
- Prior experience with scheduling and operational management
- Familiarity with health department regulations and compliance
Job Duties
- Manage labor costs by evaluating labor needs against projected sales during shifts
- Review monthly budget and profit and loss statements
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedures to manage costs
- Track waste levels and enforce procedures to reduce waste
- Communicate sales and profit-related problems to General Manager or District Manager
- Assist in executing restaurant sales and profits plan
- Monitor food costs to eliminate waste and theft
- Monitor product quality and provide feedback
- Train crew in customer service, product knowledge, and new products
- Take service time measurements and implement improvements
- Maintain restaurant cleanliness and correct deficiencies
- Manage inventory and receive food deliveries
- Maintain security of cash, product, and equipment
- Ensure compliance with company policies, procedures, and safety regulations
- Perform administrative duties and crew scheduling
- Follow preventive maintenance programs and equipment upkeep
- Lead interviews, hiring, and ongoing employee development
- Ensure Q.S.C. (quality, service, cleanliness) levels of 80 percent or higher
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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