Job Overview
Compensation
Salary
Range $33,800.00 - $47,700.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
company holidays
401k plan
Job Description
Our company is a dynamic and respected player in the hospitality industry, specializing in delivering exceptional dining experiences through its diverse portfolio of food and beverage establishments. Known for upholding high standards in quality, service, and operational excellence, the organization emphasizes fostering a positive work culture, maintaining strong customer relationships, and achieving business objectives in a competitive market. The company supports its employees with comprehensive training programs, clear career pathways, and a commitment to diversity and inclusion. We are currently seeking a dedicated Restaurant Manager I to join our Operations Department. This is a non-exempt, full-time position reporting directly to the Unit General Manager. The Restaurant Manager I plays a pivotal role in supporting the Unit General Manager in managing daily operations, ensuring that all service and operational standards are met, and assisting in financial and guest service goals. This role demands a strong leader who is capable of promoting a best-in-class working environment while maintaining compliance with all company policies and industry regulations. The Restaurant Manager I will oversee the proper training and supervision of personnel during assigned shifts, ensuring prompt and courteous service that aligns with food and beverage standards. Key responsibilities include monitoring food quality upon delivery, assisting with ordering supplies, resolving customer complaints according to company standards, maintaining sanitation and safety protocols, processing invoices, coordinating maintenance and security, and advising the concept manager on employee performance. The ideal candidate will possess excellent communication and organizational skills, a commitment to customer service, and a basic understanding of profit and loss management related to labor, sales, and cost of goods. This position is bonus eligible and comes with a competitive benefits package including medical, dental, and vision insurance, paid time off, company holidays, a 401k plan with company match, and access to employee discount programs. Joining our team as a Restaurant Manager I means being part of an inclusive, supportive environment dedicated to operational excellence and employee growth.
Job Requirements
- Minimum high school diploma
- 1-2 years restaurant management experience
- Excellent communication skills
- Strong organizational skills
- Strong customer service skills
- Ability to adapt to a diverse workforce
- Basic understanding of P&L goals for the location including labor, sales, and COG
Job Qualifications
- Minimum high school diploma, some college preferred
- 1-2 years restaurant management experience
- Excellent communication skills
- Strong organizational skills
- Strong customer service skills
- Must be able to adapt to a diverse workforce
- Ability to assist leadership team in reaching organizational objectives and goals
- Basic understanding of P&L goals for the location including labor, sales, and COG
Job Duties
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs for the concept
- Check quality standards upon delivery of food and beverage deliveries
- Assist in the ordering of concept supplies including food, beverage, smallware, chemicals and paper products
- Resolve customer complaints about food quality or service through company standards
- Maintain sanitation standards
- Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations (where applicable) are followed in adherence to state and local guidelines
- Follow proper record keeping adhering to Areas standards
- Assists in the preparation of all required paperwork, including forms, reports, and schedules in an organized and timely manner
- Processing of invoices through the proper systems
- Arrange for maintenance and repair of equipment and other services (as needed)
- Maintain opening and closing procedures and security standards
- Advises concept manager to the performance of associates
- Ensure all employees are following the company dress code guidelines
- Monitor food preparation and methods to ensure compliance with brand and company specification and standards
- Perform any other duties as assigned by supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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