Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Paid Time Off
401k Retirement Plan
Job Description
Our company operates within the dynamic and competitive restaurant industry, dedicated to providing exceptional dining experiences to our guests. As a well-established restaurant brand, our focus is on delivering high-quality food and beverage services in a welcoming and efficient atmosphere. We pride ourselves on fostering a positive work culture, maintaining strong customer relationships, and upholding the highest standards in food safety, service, and operations. Our teams work diligently to ensure that every guest receives prompt and courteous service, reflecting our commitment to excellence and customer satisfaction.
We are currently seeking a motivated and experienced Restaurant Manager I to support the Unit General Manager in overseeing the day-to-day operations of our restaurant. This role is a pivotal position within the operations department, offering a non-exempt employment status. The Restaurant Manager I will play a key role in helping the management team achieve financial, operational, and guest service goals, while promoting a best-in-class work environment for all team members. While the salary for this position is competitive and commensurate with experience, additional bonus incentives are available based on performance.
The Restaurant Manager I is responsible for ensuring proper training and supervision of all personnel during assigned shifts to deliver service that aligns with our Food and Beverage standards and company policies. This role requires a strong understanding of company policies, procedures, and quality standards, as well as the ability to handle customer complaints professionally and effectively. The ideal candidate will assist in maintaining sanitation and safety standards, monitor employee and customer actions to ensure compliance with health and liquor regulations, and organize paperwork and scheduling to support operational efficiency.
This position demands exceptional communication and organizational skills, as well as the ability to adapt and thrive in a diverse workforce environment. Candidates should have a basic understanding of profit and loss goals, including labor, sales, and cost of goods. The Restaurant Manager I will also be tasked with overseeing inventory orders, coordinating maintenance and repairs, and ensuring that company dress codes and standards are upheld among staff. This role involves regular interaction with team members and guests, requiring a customer-service orientation and a proactive approach to leadership.
Physical demands of this position necessitate the ability to stand for extended periods, perform tasks requiring fine motor skills, and occasionally lift or move objects weighing up to 50 pounds. A keen eye for detail, including color and depth perception, is vital to ensure compliance with food quality and safety standards. We are an equal opportunity employer committed to fostering an inclusive environment where diversity is valued and encouraged. The Restaurant Manager I will be an integral part of our management team, contributing to a positive guest experience and the overall success of the restaurant.
We are currently seeking a motivated and experienced Restaurant Manager I to support the Unit General Manager in overseeing the day-to-day operations of our restaurant. This role is a pivotal position within the operations department, offering a non-exempt employment status. The Restaurant Manager I will play a key role in helping the management team achieve financial, operational, and guest service goals, while promoting a best-in-class work environment for all team members. While the salary for this position is competitive and commensurate with experience, additional bonus incentives are available based on performance.
The Restaurant Manager I is responsible for ensuring proper training and supervision of all personnel during assigned shifts to deliver service that aligns with our Food and Beverage standards and company policies. This role requires a strong understanding of company policies, procedures, and quality standards, as well as the ability to handle customer complaints professionally and effectively. The ideal candidate will assist in maintaining sanitation and safety standards, monitor employee and customer actions to ensure compliance with health and liquor regulations, and organize paperwork and scheduling to support operational efficiency.
This position demands exceptional communication and organizational skills, as well as the ability to adapt and thrive in a diverse workforce environment. Candidates should have a basic understanding of profit and loss goals, including labor, sales, and cost of goods. The Restaurant Manager I will also be tasked with overseeing inventory orders, coordinating maintenance and repairs, and ensuring that company dress codes and standards are upheld among staff. This role involves regular interaction with team members and guests, requiring a customer-service orientation and a proactive approach to leadership.
Physical demands of this position necessitate the ability to stand for extended periods, perform tasks requiring fine motor skills, and occasionally lift or move objects weighing up to 50 pounds. A keen eye for detail, including color and depth perception, is vital to ensure compliance with food quality and safety standards. We are an equal opportunity employer committed to fostering an inclusive environment where diversity is valued and encouraged. The Restaurant Manager I will be an integral part of our management team, contributing to a positive guest experience and the overall success of the restaurant.
Job Requirements
- High school diploma minimum
- 1 to 2 years of restaurant management experience
- Excellent communication skills
- Strong organizational skills
- Strong customer service skills
- Ability to adapt to a diverse workforce
- Basic understanding of profit and loss goals including labor, sales, and cost of goods
Job Qualifications
- High school diploma minimum, some college preferred
- 1 to 2 years of restaurant management experience
- Excellent communication skills
- Strong organizational and customer service skills
- Ability to adapt to a diverse workforce
- Basic understanding of profit and loss goals including labor, sales, and cost of goods
- Ability to assist leadership team in achieving organizational objectives and goals
Job Duties
- Understand all policies, procedures, standards, specifications, guidelines, and training programs for the concept
- Check quality standards upon delivery of food and beverage deliveries
- Assist in ordering supplies including food, beverage, smallware, chemicals, and paper products
- Resolve customer complaints about food quality or service according to company standards
- Maintain sanitation standards
- Monitor staff and customer actions to ensure health and safety standards and liquor regulations compliance
- Follow proper record keeping adhering to standards
- Prepare paperwork including forms, reports, and schedules timely
- Process invoices through proper systems
- Arrange maintenance and repair of equipment and services
- Maintain opening and closing procedures and security standards
- Advise concept manager on employee performance
- Ensure employees follow dress code guidelines
- Monitor food preparation methods for compliance with brand and company standards
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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