Restaurant Manager I

This job opportunity is with a prominent company operating in the restaurant and food service industry, dedicated to delivering high-quality dining experiences and excellent customer service. The organization prides itself on fostering a positive work culture, strong client relationships, and maintaining high standards across all facets of operations. As a reputable and established establishment, it focuses on supporting its employees through comprehensive training and development programs while ensuring compliance with food and beverage standards and regulatory requirements. The company promotes a best-in-class work environment, emphasizing teamwork, operational efficiency, and outstanding guest satisfaction. The position available is a Restaurant Manager I within the Operations Department, reporting directly to the Unit General Manager. This is a non-exempt role that demands an individual who can effectively support the leadership team by contributing to the achievement of financial goals, operational targets, and superior guest services. The Restaurant Manager I plays a crucial role in assisting the Unit General Manager with overseeing daily operations, ensuring that all restaurant activities align with company policies and procedures. This role requires hands-on involvement in training and supervising all personnel on assigned shifts to deliver prompt and courteous service. The manager will be tasked with maintaining high standards of food and beverage quality, sanitation, and safety, while also upholding liquor regulations where applicable. In addition, the role involves handling customer complaints with professionalism to safeguard the restaurant's reputation and customer satisfaction. The Restaurant Manager I will also be responsible for monitoring inventory and assisting with ordering supplies such as food, beverages, smallware, and cleaning products to maintain smooth operation flow. This position demands strong organizational skills to manage record-keeping, scheduling, and ensuring the maintenance and repair of equipment. The manager will ensure adherence to company dress code guidelines and assess and advise on employee performance. Apart from operational responsibilities, the manager is expected to be involved in financial oversight including understanding profit and loss goals, labor costs, sales, and cost of goods sold (COGS). This role is suited for those who possess excellent communication and customer service skills, the ability to work with a diverse team, and a proactive approach to problem-solving. The position offers an attractive benefits package for full-time eligible employees, including affordable medical, dental, and vision insurance, company-sponsored life insurance, paid time off, holidays, and a 401k plan with company match. The employer also promotes an inclusive workplace environment committed to equal opportunities for all qualified candidates. Physical demands for this role include the ability to stand for extended periods, use hands and fingers effectively, communicate verbally, and occasionally perform physical tasks such as lifting and moving up to 50 pounds. This role demands someone highly capable of multitasking and managing various restaurant operational duties effectively, thereby ensuring the delivery of exceptional dining experiences to guests and supporting the organization's goals comprehensively.