Restaurant Manager I

Tampa, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Employee assistance program

Paid Time Off

company holidays

401k retirement plan with company match

Employee Discount Program

bonus eligibility

Job Description

This job opportunity is with a respected and dynamic company in the hospitality industry, specifically within the restaurant sector. The establishment places a strong emphasis on delivering exceptional guest experiences, maintaining operational excellence, and fostering a positive workplace culture. Known for its commitment to quality, innovation, and customer satisfaction, this company operates with high standards in food and beverage service and its associated operational processes. It supports a diverse workforce and prioritizes inclusivity and employee development, which has contributed to its reputation as a great place to work and grow professionally in the hospitality field.

The role of Restaurant Manager I is full-time and non-exempt, with a salary that reflects the industry standards and the responsibilities involved. Reporting directly to the Unit General Manager, this position plays a critical role in supporting the operational and business objectives of the restaurant. The Restaurant Manager I is tasked with assisting in all aspects of restaurant management, including training and supervising staff, maintaining quality standards, overseeing health and safety compliance, and ensuring excellent customer service. This person helps in driving financial success, operational efficiency, and guest satisfaction while contributing to a cohesive and motivated team environment.

In this role, the Restaurant Manager I will be involved in day-to-day management activities that ensure smooth operations. This includes quality control checks on food and beverage deliveries, assistance with inventory management and ordering, and resolving any customer complaints in line with company policies. Additionally, maintaining sanitation standards, monitoring staff behavior in relation to compliance with health, safety, and liquor laws, and managing records and paperwork efficiently are essential responsibilities. The role also involves participating in maintenance coordination and upholding security measures during opening and closing shifts. Monitoring food preparation methods to comply with brand standards is critical to uphold the restaurant's reputation.

This role requires strong organizational and communication skills as it demands close interaction with both the team and guests to deliver a best-in-class experience. The candidate should have a basic understanding of profit and loss goals, labor management, and cost of goods sold, contributing to the overall financial health of the restaurant. The position is bonus eligible, underscoring the company’s practice of rewarding high performance. The company also offers an attractive benefits package, including health insurance options, paid time off, a 401k retirement plan with company match, and employee discount programs, which adds to the appeal of working in a supportive and growth-oriented environment.

As a Restaurant Manager I, you will have the opportunity to develop your leadership skills within a reputable company that values diversity and inclusion, recognizes talent, and promotes from within. This career step is ideal for individuals passionate about hospitality management and eager to contribute to a team that is committed to operational excellence and exceptional guest service. If you are motivated by results-driven work, enjoy dynamic environments, and are dedicated to fostering a positive culture, this role offers significant potential for professional advancement and personal satisfaction.

Job Requirements

Minimum high school diploma
1-2 years restaurant management experience
Excellent communication skills
Strong organizational skills
Strong customer service skills
Ability to assist leadership team in reaching organizational objectives and goals
Basic understanding of P&L goals for the location including labor, sales, and COG

Job Qualifications

Minimum high school diploma, some college preferred
1-2 years restaurant management experience
Excellent communication skills
Strong organizational skills
Strong customer service skills
Ability to assist leadership team in reaching organizational objectives and goals
Basic understanding of P&L goals for the location including labor, sales, and COG

Job Duties

Understand completely all policies, procedures, standards, specifications, guidelines, and training programs for the concept
Check quality standards upon delivery of food and beverage deliveries
Assist in the ordering of concept supplies including food, beverage, smallware, chemicals and paper products
Resolve customer complaints about food quality or service through company standards
Maintain sanitation standards
Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations (where applicable) are followed in adherence to state and local guidelines
Follow proper record keeping adhering to Areas standards
Assists in the Preparation of all required paperwork, including forms, reports, and schedules in an organized and timely manner
Processing of invoices through the proper systems
Arrange for maintenance and repair of equipment and other services (as needed)
Maintain opening and closing procedures and security standards
Advises concept manager to the performance of associates
Ensure all employees are following the company dress code guidelines
Monitor food preparation and methods to ensure compliance with brand and company specification and standards
Perform any other duties as assigned by supervisor