Restaurant Manager I

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Paid Time Off
company holidays
401k retirement plan with company match
bonus eligibility
discount programs
Location meal program

Job Description

The hiring establishment is a prominent restaurant operating under the Operations department, committed to delivering exceptional dining experiences while fostering a positive and dynamic work environment. This restaurant is part of a larger hospitality operation that values strong client relationships, operational excellence, and high-quality service standards. Known for its commitment to maintaining superior Food and Beverage standards, the company supports career growth and skill development within a collaborative team setting. Its culture emphasizes diversity, inclusivity, and a supportive workplace, making it an ideal employer for individuals seeking to build their careers in restaurant management and operations.

The role of Restaurant Manager I is a pivotal position within the Operations team, reporting directly to the Unit General Manager. As a non-exempt position, the Restaurant Manager I is integral in supporting the Unit General Manager to oversee day-to-day business operations, ensuring that financial, operational, and guest service goals are met consistently. This responsibility includes maintaining high standards in staff training, supervision, and customer service during assigned shifts. The position requires fostering a culture that aligns with the company’s values, emphasizing teamwork, professionalism, and customer satisfaction.

The Restaurant Manager I is entrusted with various operational duties such as ensuring compliance with food safety and sanitation standards, monitoring employee adherence to company policies, and managing inventory control including food, beverage, and supply ordering. This role also involves checking quality standards upon receipt of deliveries and assisting in invoice processing, maintenance scheduling, and security procedures. The manager is expected to address customer complaints effectively while ensuring that health, safety, and liquor regulations are rigorously followed. Importantly, this position plays a vital role in helping the leadership team achieve business objectives by understanding profit and loss goals, including labor costs, sales targets, and cost of goods sold.

This position demands a detail-oriented and proactive leader with excellent communication and organizational skills. With a minimum of 1-2 years of restaurant management experience and at least a high school diploma, candidates who are adaptable to a diverse workforce and possess a sound understanding of operational finances will thrive. The role offers excellent opportunities for professional growth within a supportive and recognized organization that values its employees and invests in their well-being.

Overall, the Restaurant Manager I role is a dynamic and rewarding position ideal for individuals who aspire to contribute significantly to operational success while fostering a best-in-class work environment that balances guest satisfaction and employee engagement.

Job Requirements

  • Minimum high school diploma
  • 1-2 years restaurant management experience
  • Excellent communication skills
  • Strong organizational skills
  • Strong customer service skills
  • Ability to adapt to a diverse workforce
  • Ability to assist leadership team in reaching organizational objectives and goals
  • Basic understanding of P&L goals for the location including labor, sales, and COG

Job Qualifications

  • Minimum high school diploma, some college preferred
  • 1-2 years restaurant management experience
  • Excellent communication skills
  • Strong organizational skills
  • Strong customer service skills
  • Ability to assist leadership team in reaching organizational objectives and goals
  • Basic understanding of P&L goals for the location including labor, sales, and COG

Job Duties

  • Understand completely all policies, procedures, standards, specifications, guidelines, and training programs for the concept
  • Check quality standards upon delivery of food and beverage deliveries
  • Assist in the ordering of concept supplies including food, beverage, smallware, chemicals and paper products
  • Resolve customer complaints about food quality or service through company standards
  • Maintain sanitation standards
  • Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations (where applicable) are followed in adherence to state and local guidelines
  • Follow proper record keeping adhering to Areas standards Assists in the Preparation of all required paperwork, including forms, reports, and schedules in an organized and timely manner
  • Processing of invoices through the proper systems
  • Arrange for maintenance and repair of equipment and other services (as needed)
  • Maintain opening and closing procedures and security standards
  • Advise concept manager regarding the performance of associates
  • Ensure all employees are following the company dress code guidelines
  • Monitor food preparation and methods to ensure compliance with brand and company specification and standards
  • Perform any other duties as assigned by supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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