Restaurant Manager I

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,600.00 - $61,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
vision benefits
voluntary insurance options
Company-Sponsored Life Insurance
Employee assistance program
Paid Time Off
company holidays
401k retirement plan with company match
Discount programs for travel and entertainment
Location meal program
bonus eligibility

Job Description

This opportunity is with a well-established restaurant operating under the realm of hospitality and food service, dedicated to delivering an exceptional dining experience to its clientele. The establishment thrives on maintaining high standards in food quality, customer service, and operational efficiency, catering to local communities and visitors alike. With an emphasis on culture, teamwork, and excellent client relationships, the restaurant aims to create an enjoyable working environment and a memorable experience for each guest. The company is a respected name in the industry, recognized for its commitment to innovation, employee development, and maintaining rigorous health and safety standards in compliance with all state and local regulations. Operating within a dynamic environment, the restaurant is continuously evolving to meet the demands of an ever-changing market, embracing new trends while upholding the traditions that define its brand. This role is a vital contribution to the operation's success, offering career growth opportunities in a supportive setting where leadership is valued and staff performance is recognized. The position falls within the operations department and reports directly to the Unit General Manager, aiding in the overarching management and smooth operation of the restaurant. The employment status for this role is non-exempt, with compensation details provided during the recruitment process and bonus eligibility as an additional incentive.

The Restaurant Manager I plays an integral role in supporting the Unit General Manager by overseeing daily business operations to ensure exceptional results in financial performance, customer satisfaction, and employee engagement. This role involves reinforcing the company's culture and maintaining strong, positive client relationships while helping to achieve financial, operational, and guest service targets. A key aspect of the job is to ensure all personnel are properly trained and supervised during assigned shifts to deliver prompt, courteous service aligned with the company’s Food and Beverage standards and policies. The manager undertakes responsibilities such as monitoring food quality upon delivery, managing orders for supplies, maintaining sanitation and safety standards, handling customer complaints, and ensuring all employees adhere to company dress code and behavior expectations. This position also encompasses administrative duties including record-keeping, invoice processing, maintenance coordination, and security management during opening and closing procedures. The manager will work closely with the leadership team to track performance, coach associates, and contribute to creating a best-in-class work environment. Strong organizational and communication skills are essential for successfully navigating the operational demands and fostering collaboration between staff and leadership. This role offers exposure to managing P&L aspects at the location level, including labor, sales, and cost of goods, supporting the broader business objectives. Candidates will find this role suitable for those who thrive in a fast-paced setting, value teamwork, and are committed to achieving excellence in food and beverage service within a reputable hospitality company.

Job Requirements

  • minimum high school diploma
  • 1-2 years restaurant management experience
  • excellent communication skills
  • strong organizational skills
  • strong customer service skills
  • must be able to adapt to a diverse workforce
  • ability to assist leadership team in reaching organizational objectives and goals
  • basic understanding of p&l goals for the location including labor, sales, and COG

Job Qualifications

  • minimum high school diploma, some college preferred
  • 1-2 years restaurant management experience
  • excellent communication skills
  • strong organizational skills
  • strong customer service skills
  • must be able to adapt to a diverse workforce
  • ability to assist leadership team in reaching organizational objectives and goals
  • basic understanding of p&l goals for the location including labor, sales, and COG

Job Duties

  • understand completely all policies, procedures, standards, specifications, guidelines, and training programs for the concept
  • check quality standards upon delivery of food and beverage deliveries
  • assist in the ordering of concept supplies including food, beverage, smallware, chemicals and paper products
  • resolve customer complaints about food quality or service through company standards
  • maintain sanitation standards
  • monitor actions of staff and customers to ensure that health and safety standards and liquor regulations (where applicable) are followed in adherence to state and local guidelines
  • follow proper record keeping adhering to Areas standards
  • assist in the preparation of all required paperwork, including forms, reports, and schedules in an organized and timely manner
  • processing of invoices through the proper systems
  • arrange for maintenance and repair of equipment and other services (as needed)
  • maintain opening and closing procedures and security standards
  • advise concept manager to the performance of associates
  • ensure all employees are following the company dress code guidelines
  • monitor food preparation and methods to ensure compliance with brand and company specification and standards
  • perform any other duties as assigned by supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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