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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee training
Career Development
team environment
Community involvement
Job Description
HopCat is a renowned restaurant brand dedicated to being the best beer bar on the planet. With a strong commitment to providing great beer, HopCat offers an inviting atmosphere where guests and employees alike are encouraged to be themselves. The company values inclusivity and celebrates diversity, creating welcoming environments across all its locations. As part of BarFly Ventures, HopCat is actively engaged in sustainable practices, including an industry-leading recycling and composting program that diverts up to 90 percent of waste from landfills. This environmental responsibility extends to the culture of the workplace, emphasizing community involvement and the development of diverse... Show More
Job Requirements
- At least a high school diploma or equivalent
- Minimum of 2 years current salaried management experience at a high-volume restaurant
- Certification in safe service of alcohol as mandated by locality
- BarFly Ventures Responsible Alcohol Service certification
- Ability to communicate effectively across multiple platforms including in person, email, phone and POS
- Capability to multitask, prioritize, and operate with a sense of urgency
- Must be able to stand, bend, stoop, and walk frequently
- Ability to lift or move up to 160 pounds
- Must maintain composure in a busy, loud environment for 10+ hours
- Willingness to work in wet, humid, or potentially hazardous environments occasionally
- Willingness to engage in training and compliance with all company SOPs
Job Qualifications
- Minimum of 2 years current salaried management experience at a high-volume restaurant
- Certification in safe service of alcohol as mandated by locality
- BarFly Ventures Responsible Alcohol Service certification
- Excellent communication skills in person, email, phone and POS systems
- Strong ability to multitask and prioritize tasks effectively
- Proficient in basic computer skills including email and Microsoft Office
- Demonstrated leadership and coaching capabilities
- Knowledge of food and beverage characteristics
- Ability to identify and address negative behaviors
- Ability to read and follow written directions and recipes including interpreting measurement abbreviations
- Strong organizational skills with attention to detail
Job Duties
- Adheres to and upholds all guidelines in BarFly Ventures Employee Handbook procedures through disciplinary conversations, documentation and coaching of hourly staff
- Greets all staff, guests, co-workers warmly and professionally
- Maintains the quality and integrity of product through line checks, production, preparation, timing, ordering, receiving and inventory where applicable
- Monitors and proactively controls labor through proper planning, scheduling and shift running procedures
- Handles cash management
- Maintains responsible service of alcohol and handles all guest cut offs
- Leads the shift through floor presence, guest interactions, ambiance management and effective communication
- Knows and validates the performance of all positions
- Completes all daily tasks as required
- Maintains compliance with all standard operating procedures including Mystery Shop, Training, Health Department and Ecosure Standards
- Maintains building safety, sanitation and upkeep through proper opening, closing and facility walkthroughs, shift execution and repair and maintenance follow up
- Effectively resolves all guest and service issues by going above and beyond to ensure the highest level of satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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