Restaurant Manager - Guy Fieri's Smokehouse

Louisville, KY, USA|

Job Overview

Compensation

Salary

Range $43,200.00 - $60,900.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

career advancement

Job Description

Our company is a dynamic and customer-focused restaurant operation committed to delivering exceptional dining experiences. Known for maintaining the highest standards of service and food quality, we strive to create an inviting atmosphere where guests feel welcome and satisfied from the moment they arrive to the time they leave. As an employer, we value dedication, professionalism, and a passion for hospitality. We are currently seeking an experienced Manager to join our team. This is a full-time position offering a competitive salary commensurate with experience.

The Manager role is a critical leadership position responsible for overseeing the day-to-day operations of one or more food and beverage outlets within our establishment. The successful candidate will ensure compliance with all health, safety, and operational standards while leading a team to deliver excellent customer service. The Manager will supervise staff, manage inventory, maintain facility standards, and ensure profitability through effective budgeting and cost control. They will also play a key role in marketing initiatives by assisting in the creation of promotional programs and monitoring guest feedback to improve service quality. This position demands a proactive leader who can foster a positive work environment, implement efficient procedures, and address challenges promptly to uphold the company's reputation. The Manager will coordinate with brand leadership, handle staff training and certification, and ensure that the venue meets all regulatory requirements. Night, weekend, and holiday work may be required, emphasizing flexibility in scheduling. Overall, this role is ideal for a motivated individual with strong communication, organizational, and problem-solving skills who is passionate about the hospitality industry and committed to delivering an exceptional guest experience.

Job Requirements

Must have high school diploma or equivalent
at least 1-2 years restaurant management experience
strong bar management experience preferred
ability to communicate effectively with guests, employees, and third parties
proficient in reading and writing for paperwork and reports
capable of basic math including budgeting and profit/loss concepts
problem solving and organizational skills
alcohol awareness certification and/or valid food service permit or health/food handler card as required by local or state government agencies
ability to work nights, weekends, and/or holidays
capable of carrying or lifting items up to 75 pounds
able to move safely and efficiently around the outlet
able to handle food, objects, products and utensils
able to bend, stoop, and kneel
flexible to work various shifts including nights, weekends, and holidays

Job Qualifications

High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting
strong bar management experience preferred
hospitality management degree or some college preferred
must speak fluent English, other languages preferred

Job Duties

Ensure compliance with standards of service and operating procedures
adhere to federal, state and local regulations concerning health safety or other compliance requirements
supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation
plan and organize work
communicate and enforce policies and procedures
recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies
alert management of potentially serious issues
ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions
ensure guests are greeted upon arrival
respond appropriately to guest complaints
establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction
assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage
assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
assist in monitoring performance of the restaurant through analysis of guest feedback and financial results
initiate corrective action as needed
maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs
participate in taking inventories
achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s)
ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis
ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes
may coordinate special events scheduled for the venue
attend bi-weekly call with Brand leadership to discuss marketing strategies