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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,200.00 - $60,900.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career Development
Job Description
The hiring establishment is a prominent food and beverage operation that prides itself on delivering exceptional service and maintaining high operational standards. This entity is dedicated to creating a memorable guest experience through its commitment to quality, compliance, and innovation within the hospitality industry. The company is well-regarded for its dynamic dining environments which may include full-service restaurants, nightclubs, and various food and beverage outlets. By cultivating a professional atmosphere where guests feel welcomed and valued, this establishment has established a reputation for excellence and consistency in service delivery.
The Manager role within this organization is a pivotal leadership positio... Show More
The Manager role within this organization is a pivotal leadership positio... Show More
Job Requirements
- Communication skills are utilized a significant amount of time when interacting with others
- demonstrated ability to interact with guests, employees and third parties that reflects highly on the facility, the brand and the company
- reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions
- mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
- problem solving, reasoning, motivating, organizational and training abilities are used often
- alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- may be required to work nights, weekends, and/or holidays
- carrying or lifting items weighing up to 75 pounds
- moving about the outlet(s) safely and efficiently
- handling food, objects, products and utensils
- bending, stooping, and kneeling
Job Qualifications
- High school diploma or equivalent
- at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting
- strong bar management experience preferred
- hospitality management degree or some college preferred
- must speak fluent English
- other languages preferred
Job Duties
- Ensure compliance with standards of service and operating procedures
- adhere to federal, state and local regulations concerning health safety or other compliance requirements
- supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation
- plan and organize work
- communicate and enforce policies and procedures
- recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies
- alert management of potentially serious issues
- ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions
- ensure guests are greeted upon arrival
- respond appropriately to guest complaints
- establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction
- assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage
- assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
- assist in monitoring performance of the restaurant through analysis of guest feedback and financial results
- initiate corrective action as needed
- maintain procedures to ensure the security and proper storage of restaurant inventory and equipment, ensure the security of monies, credit and financial transactions, replenish supplies, inventory, uniforms in a timely and efficient manner, and minimize waste and control costs
- participate in taking inventories
- achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
- assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s)
- ensure that all restaurant equipment are in proper operational condition and cleaned on a regular basis
- ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes
- may coordinate special events scheduled for the venue
- attend bi-weekly call with Brand leadership to discuss marketing strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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