
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,200.00 - $60,900.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career Development
Job Description
The hiring establishment is a prominent food and beverage operation that prides itself on delivering exceptional service and maintaining high operational standards. This entity is dedicated to creating a memorable guest experience through its commitment to quality, compliance, and innovation within the hospitality industry. The company is well-regarded for its dynamic dining environments which may include full-service restaurants, nightclubs, and various food and beverage outlets. By cultivating a professional atmosphere where guests feel welcomed and valued, this establishment has established a reputation for excellence and consistency in service delivery.
The Manager role within this organization is a pivotal leadership position responsible for ensuring smooth day-to-day operations across one or more assigned food and beverage outlets. This full-time management position requires a proactive individual who can maintain high standards of service, comply with all health and safety regulations, and uphold company policies rigorously. The Manager will plan and organize work schedules, enforce policies, and oversee staff training to guarantee operational efficiency. A core responsibility is to create an environment where guests feel appreciated by ensuring attentive service, promptly addressing complaints, and implementing service recovery procedures when needed.
This role also involves analyzing guest feedback and financial results to monitor performance and initiate corrective actions when required. The Manager will participate in marketing initiatives, assist in developing new menus and promotions, and collaborate closely with other management and brand leadership teams to drive increased sales and patronage. Financial stewardship is another critical area of focus; the Manager must achieve budgeted revenues, control labor and operational costs, and maximize profitability without compromising service quality.
Additionally, this managerial position demands oversight of inventory security and storage, timely replenishment of supplies, equipment maintenance, and compliance with all standards related to cleanliness and safety of the outlets. The Manager may also coordinate special events hosted at the venue, contributing to the broader community engagement and marketing efforts.
This role requires a motivated leader with strong communication, organizational, and problem-solving skills, capable of managing teams effectively while embodying the brand's values. Given the operational hours typical of restaurants and nightlife venues, the Manager should be prepared to work flexible schedules, including nights, weekends, and holidays. The position demands physical dexterity such as lifting items up to 75 pounds, moving efficiently within the premises, and sustaining stamina throughout shifts. Certification requirements such as alcohol awareness and food service permits must be met as mandated by local authorities.
Offering a comprehensive opportunity for career advancement within the hospitality sector, this Manager position is ideal for experienced professionals seeking a dynamic, challenging, and rewarding leadership role. The role underscores the importance of maintaining guest satisfaction, ensuring legal and regulatory compliance, and fostering a productive and positive work environment. Aspiring candidates can anticipate a supportive culture that values innovation, teamwork, and excellence in service.
The Manager role within this organization is a pivotal leadership position responsible for ensuring smooth day-to-day operations across one or more assigned food and beverage outlets. This full-time management position requires a proactive individual who can maintain high standards of service, comply with all health and safety regulations, and uphold company policies rigorously. The Manager will plan and organize work schedules, enforce policies, and oversee staff training to guarantee operational efficiency. A core responsibility is to create an environment where guests feel appreciated by ensuring attentive service, promptly addressing complaints, and implementing service recovery procedures when needed.
This role also involves analyzing guest feedback and financial results to monitor performance and initiate corrective actions when required. The Manager will participate in marketing initiatives, assist in developing new menus and promotions, and collaborate closely with other management and brand leadership teams to drive increased sales and patronage. Financial stewardship is another critical area of focus; the Manager must achieve budgeted revenues, control labor and operational costs, and maximize profitability without compromising service quality.
Additionally, this managerial position demands oversight of inventory security and storage, timely replenishment of supplies, equipment maintenance, and compliance with all standards related to cleanliness and safety of the outlets. The Manager may also coordinate special events hosted at the venue, contributing to the broader community engagement and marketing efforts.
This role requires a motivated leader with strong communication, organizational, and problem-solving skills, capable of managing teams effectively while embodying the brand's values. Given the operational hours typical of restaurants and nightlife venues, the Manager should be prepared to work flexible schedules, including nights, weekends, and holidays. The position demands physical dexterity such as lifting items up to 75 pounds, moving efficiently within the premises, and sustaining stamina throughout shifts. Certification requirements such as alcohol awareness and food service permits must be met as mandated by local authorities.
Offering a comprehensive opportunity for career advancement within the hospitality sector, this Manager position is ideal for experienced professionals seeking a dynamic, challenging, and rewarding leadership role. The role underscores the importance of maintaining guest satisfaction, ensuring legal and regulatory compliance, and fostering a productive and positive work environment. Aspiring candidates can anticipate a supportive culture that values innovation, teamwork, and excellence in service.
Job Requirements
- Communication skills are utilized a significant amount of time when interacting with others
- demonstrated ability to interact with guests, employees and third parties that reflects highly on the facility, the brand and the company
- reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions
- mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
- problem solving, reasoning, motivating, organizational and training abilities are used often
- alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- may be required to work nights, weekends, and/or holidays
- carrying or lifting items weighing up to 75 pounds
- moving about the outlet(s) safely and efficiently
- handling food, objects, products and utensils
- bending, stooping, and kneeling
Job Qualifications
- High school diploma or equivalent
- at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting
- strong bar management experience preferred
- hospitality management degree or some college preferred
- must speak fluent English
- other languages preferred
Job Duties
- Ensure compliance with standards of service and operating procedures
- adhere to federal, state and local regulations concerning health safety or other compliance requirements
- supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation
- plan and organize work
- communicate and enforce policies and procedures
- recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies
- alert management of potentially serious issues
- ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions
- ensure guests are greeted upon arrival
- respond appropriately to guest complaints
- establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction
- assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage
- assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
- assist in monitoring performance of the restaurant through analysis of guest feedback and financial results
- initiate corrective action as needed
- maintain procedures to ensure the security and proper storage of restaurant inventory and equipment, ensure the security of monies, credit and financial transactions, replenish supplies, inventory, uniforms in a timely and efficient manner, and minimize waste and control costs
- participate in taking inventories
- achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
- assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s)
- ensure that all restaurant equipment are in proper operational condition and cleaned on a regular basis
- ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes
- may coordinate special events scheduled for the venue
- attend bi-weekly call with Brand leadership to discuss marketing strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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