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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Employee wellness programs
Job Description
Kessler Hotels is a distinguished hospitality company known for its portfolio of artistically inspired boutique hotels that emphasize unique design, luxurious accommodations, and enriching ambiance paired with intuitive service. The company has established itself in the hospitality industry by operating properties across several states including Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina. Each of these properties offers guests a distinct experience that showcases exquisite art, music, and cultural influences, creating a deliberately approachable yet refined environment. Kessler Hospitality was a founding member of the Marriott Autograph Collection, introducing seven Autograph Collection branded hotels that stand as bold and... Show More
Job Requirements
- Bachelor's degree or equivalent training
- at least 5 years of fine dining food and beverage experience
- minimum 3 years in a similar management role
- knowledge of luxury brand operations
- certified in food safety and TIPS training or willing to achieve within 30 days
- strong leadership and supervisory skills
- proficient computer skills including Microsoft Word, Excel, and Outlook
- excellent verbal and written communication
- ability to respond promptly to customer needs
- thorough knowledge of food and beverage products
- ability to maintain client relationships
- proficiency in Micros POS and OpenTable
Job Qualifications
- Bachelor's degree in business or related field
- minimum of 5 years experience in front of house fine dining food and beverage operations
- 3 or more years of relevant managerial experience
- experience within luxury brand markets
- manager food safety certification preferred or obtained within 30 days
- TIPS training certification preferred or obtained within 30 days
- supervisory and leadership experience
- proficiency with database, internet, inventory, order processing, spreadsheet, and word processing software
- excellent communication skills
- knowledge of food, wine, beer, liquor, and mixed drinks
- ability to build and maintain client and industry relationships
- proficient in Micros POS and OpenTable reservation systems
- effective presentation skills
Job Duties
- Oversees day-to-day operations of food and beverage outlets
- monitors customer satisfaction and guest experience
- submits accurate beverage and retail inventories
- supervises daily restaurant operations and maintains sanitation standards
- develops and implements training programs
- ensures compliance with food and beverage policies
- estimates beverage consumption and manages inventory
- creates and implements promotional plans to drive business
- hosts local events to foster community and business relationships
- exemplifies excellent customer service and leadership in guest hospitality
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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