Restaurant Manager GA

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible scheduling

Job Description

Taco Bell is a globally recognized fast-food restaurant chain specializing in Mexican-inspired cuisine. Known for its innovative menu, vibrant culture, and commitment to customer satisfaction, Taco Bell operates thousands of locations worldwide. The company prides itself on creating a welcoming environment for both guests and employees, fostering growth and development opportunities within the fast-paced restaurant industry. As a market leader, Taco Bell emphasizes quality, speed, and value, ensuring an exceptional dining experience through operational excellence and a strong focus on hospitality.

The role of the Restaurant General Manager (RGM) at Taco Bell is pivotal in maintaining the high standards and operational effectiveness that the brand is known for. This leadership position requires a dynamic individual who can oversee all aspects of a single restaurant's daily operations, ensuring that cleanliness, service, product quality, and maintenance meet or exceed company expectations. The RGM is directly responsible for the restaurant's profitability, managing costs related to food, labor, cash, and other controllable expenses to align with company guidelines and budgets.

In addition to operational oversight, the RGM actively participates in hands-on duties to support their team, including training employees, addressing guest concerns, and modeling exemplary service behaviors. The role demands strong leadership skills to coach and develop crew members, shift managers, and assistant general managers, conducting performance appraisals and managing hiring processes. Ensuring adequate staffing levels and compliance with all employment laws is also critical, alongside maintaining a safe and sanitary environment for both staff and guests.

Success in this position is measured through various performance indicators such as sales growth, labor management, food safety audit results, and overall guest satisfaction. The RGM is expected to foster a positive work environment, minimize turnover, and support ongoing team development. This position requires flexibility in working hours, excellent communication, planning, decision-making skills, and the ability to thrive in a fast-paced setting with constant change. Overall, the Restaurant General Manager plays an integral role in driving the success and reputation of Taco Bell at the individual restaurant level, ensuring operational excellence and a memorable customer experience.

Job Requirements

High school diploma or GED
Minimum 6 months supervisory experience
Legal right to work in the United States
Open availability for flexible hours and all shifts
Excellent communication skills
Strong planning and organizational skills
Ability to manage time and meet objectives
Must be at least 18 years old
Experience in a service-related business preferred
Commitment to team development
Must be able to work in fast-paced environment

Job Qualifications

Must be at least 18 years old
Strong preference for internal candidates promoted from assistant general manager position
High school diploma or GED required, undergraduate degree preferred
Minimum of 6 months supervisory experience, preferably in a service-related business
Legal right to work in the United States
Open availability to work flexible hours and all shifts
Excellent oral and written communication skills
Strong planning, organizing, and follow-up abilities
Effective decision making and conflict resolution skills
Ability to work in a fast-paced, rapidly changing environment
Dedication to team development and personal growth
Effective time management to meet objectives within set timeframes

Job Duties

Ensure cost control of food, labor, cash, and controllable expenses to meet budget guidelines
Drive positive sales growth through improvements in 5 Bells, CORE, speed of service, and food quality
Maintain adequate staffing levels across all shifts and day parts
Prepare and conduct performance appraisals for crew members, shift managers, and assistant general managers
Perform hiring processes for new crew members, shift leaders, and assistant general managers
Coach, counsel, and train all crew members and managers to achieve certification and performance standards
Maintain restaurant cleanliness and organization adhering to all food service sanitation guidelines
Ensure compliance with local, state, and federal employment laws
Verify and maintain a safe environment for employees and guests, taking corrective actions as needed
Oversee preventative maintenance of equipment and facilities and coordinate repairs
Deliver excellent guest service on all shifts and handle guest complaints to encourage repeat business
Provide timely feedback to area coach regarding operating results
Manage staff turnover by effective selection, training, and fostering a positive work environment
Prepare food and manage cash register duties as needed for training and operational purposes