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Restaurant Manager - Full Service

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,400.00 - $59,800.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment

Job Description

Hyatt Hotels & Resorts is a globally recognized leader in the hospitality industry, committed to offering exceptional guest experiences through its collection of luxury and upscale hotels. Known for its warm and inclusive culture, Hyatt fosters an environment where associates are passionate about delivering authentic hospitality and exceeding guest expectations. With a strong emphasis on innovation, respect, service orientation, and inclusion, Hyatt continuously seeks to create meaningful connections and memorable stays for every guest. As a company, Hyatt values career growth and development, providing limitless opportunities for individuals to advance and shine in their professional journey within the hospitality sector.

This particular position is for a Restaurant Manager at Hyatt, which is a full-time management role focused on the daily operational excellence of the hotel’s food and beverage outlets. The Restaurant Manager is responsible for leading and managing multiple dining venues including the main restaurant, lounge, in-room dining, and coffee store. A key part of the role is to ensure exceptional service quality, efficient operations, and a high level of staff engagement and satisfaction. This role requires a dynamic leader who can inspire and coach a team, develop strategic plans for revenue generation, and manage budgets effectively. The Restaurant Manager works closely with the Food & Beverage Director and other hotel departments to align operational goals with overall hotel strategies.

The successful candidate will have a deep knowledge of food and beverage service within the hospitality industry, including beverages like wine, spirits, and beer. Proven leadership skills and the ability to manage hiring, training, and development of staff are essential. The role demands high energy, excellent communication skills, and the capacity to operate in a fast-paced, guest-focused environment with flexibility to work varied hours including weekends and holidays. Additionally, the Restaurant Manager will play a pivotal role in organizing special events and holiday functions, ensuring these occasions contribute positively to the hotel’s reputation and guest satisfaction.

Hyatt is proud of its culture that promotes from within, offering a clear career advancement path from Restaurant Manager to Assistant Food & Beverage Director and beyond. The company’s commitment to internal promotion means three-quarters of management roles are filled by existing employees, reinforcing the value Hyatt places on loyalty and growth. The Restaurant Manager position not only provides a challenging and rewarding work environment but also the opportunity to join a team dedicated to excellence in hospitality. Hyatt’s inclusive hiring practices ensure all qualified candidates receive consideration, reflecting the company’s dedication to diversity and equal opportunity.

Job Requirements

  • Bachelor's degree or equivalent experience preferred
  • Minimum 3 years of food and beverage management experience
  • Proven leadership and team management skills
  • Strong knowledge of food and beverage operations
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Proficiency in point of sale systems
  • Detail oriented and highly organized
  • Ability to develop and implement strategic plans
  • Experience in managing budgets and cost control

Job Qualifications

  • Full time management position that requires full flexibility, ability to work weekends and holidays and a varied schedule
  • A true desire to understand and anticipate the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
  • Candidates should be extremely detail oriented and organized
  • Candidates should possess proven leadership skills
  • Candidates should possess strong food and beverage knowledge, including wine, spirits and beer
  • Hotel experience and a thorough understanding of restaurant service
  • Previous experience as an assistant restaurant manager or a restaurant supervisor preferred
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service

Job Duties

  • Supports and manages the hotel outlets while working closely with the Food & Beverage Director and other hotel departments
  • Responsible for short and long term planning of all outlets, potentially including the restaurant, the lounge, in room dining, coffee store
  • Ensure effective hiring, training, development, promotion and continuous reinforcement
  • Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
  • Full understanding of associate engagement
  • Develop and implement creative strategies for revenue enhancement and cost containment
  • Develop and recommend the budget, marketing plans and objectives and manage within those approved plans
  • Responsible for maintaining a high energy, positive, professional appearance
  • Plan, coordinate and manage special events and holiday functions
  • Ability to take the initiative to run the outlets as a free-standing entity

Job Criteria

Experience

Mid Level (3-7 years)


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