Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Hyatt Hotels Corporation is a premier global hospitality company, known for its commitment to delivering exceptional guest experiences through authentic hospitality and a welcoming environment. With a portfolio of luxury, full-service and select-service hotels, Hyatt is a recognized leader in the hospitality industry, operating thousands of properties worldwide. The company prides itself on a culture that values innovation, respect, service orientation, and inclusion, contributing to an engaging workplace where associates are encouraged to excel and grow their careers. Hyatt’s commitment to talent development is evident in their strong emphasis on internal promotions and career advancement opportunities, making it a sought-after employer for professionals passionate about hospitality and customer service.
The Restaurant Manager role at Hyatt is a key leadership position responsible for managing the daily operations of hotel food and beverage outlets, which may include the restaurant, lounge, in-room dining, and coffee store. This position plays a critical role in ensuring service quality and operational efficiency, directly impacting guest satisfaction and revenue generation. The manager supports and collaborates with the Food & Beverage Director and other hotel departments to align outlet operations with overall hotel objectives. Essential responsibilities include staff hiring, training, and development, fostering a motivated and engaged team focused on delivering an exceptional guest experience. The Restaurant Manager is charged with developing and implementing strategies for revenue growth and cost control, as well as coordinating special events and managing budgets and marketing plans.
Beyond daily management, the Restaurant Manager is expected to maintain a professional and energetic work environment, demonstrating high standards of appearance and conduct. This role demands a proactive leader capable of operating hotel outlets as autonomous entities while integrating them seamlessly within the broader hotel food and beverage team. The position offers a full-time schedule requiring flexibility, including working weekends and holidays, to meet the dynamic needs of the hospitality industry.
Hyatt promotes a culture where internal growth is prioritized; many of its management staff, including function heads, ascend from within the company. Serving as a Restaurant Manager at Hyatt not only offers a rewarding career path focused on hospitality excellence but also a tangible progression opportunity to roles such as Assistant Food & Beverage Director. This position is ideal for candidates with a passion for leadership in the food and beverage sector, a keen understanding of service quality, and the desire to foster a positive team environment while driving business results. Joining Hyatt as a Restaurant Manager means becoming part of a team where your talents open doors to exciting challenges and career opportunities in a supportive, values-driven workplace.
The Restaurant Manager role at Hyatt is a key leadership position responsible for managing the daily operations of hotel food and beverage outlets, which may include the restaurant, lounge, in-room dining, and coffee store. This position plays a critical role in ensuring service quality and operational efficiency, directly impacting guest satisfaction and revenue generation. The manager supports and collaborates with the Food & Beverage Director and other hotel departments to align outlet operations with overall hotel objectives. Essential responsibilities include staff hiring, training, and development, fostering a motivated and engaged team focused on delivering an exceptional guest experience. The Restaurant Manager is charged with developing and implementing strategies for revenue growth and cost control, as well as coordinating special events and managing budgets and marketing plans.
Beyond daily management, the Restaurant Manager is expected to maintain a professional and energetic work environment, demonstrating high standards of appearance and conduct. This role demands a proactive leader capable of operating hotel outlets as autonomous entities while integrating them seamlessly within the broader hotel food and beverage team. The position offers a full-time schedule requiring flexibility, including working weekends and holidays, to meet the dynamic needs of the hospitality industry.
Hyatt promotes a culture where internal growth is prioritized; many of its management staff, including function heads, ascend from within the company. Serving as a Restaurant Manager at Hyatt not only offers a rewarding career path focused on hospitality excellence but also a tangible progression opportunity to roles such as Assistant Food & Beverage Director. This position is ideal for candidates with a passion for leadership in the food and beverage sector, a keen understanding of service quality, and the desire to foster a positive team environment while driving business results. Joining Hyatt as a Restaurant Manager means becoming part of a team where your talents open doors to exciting challenges and career opportunities in a supportive, values-driven workplace.
Job Requirements
- Full time availability with flexibility to work weekends and holidays
- Ability to thrive in a fast paced environment and anticipate guest needs
- Excellent communication and interpersonal skills
- Proficient computer literacy and point of sale system knowledge
- Detail oriented and organized approach to work
- Strong leadership capabilities
- Comprehensive knowledge of food and beverage services
- Previous experience in hotel restaurant management preferred
- High energy, entrepreneurial spirit, motivational leadership skills
- Effective communication and customer service orientation
Job Qualifications
- Full time management experience in hospitality
- Strong leadership skills with proven ability to motivate teams
- Exceptional verbal and written communication skills
- Proficient in computer usage including point of sale systems
- Detail oriented and highly organized
- Strong food and beverage knowledge including wine, spirits, and beer
- Previous hotel restaurant management experience preferred
- Ability to provide exceptional customer service
- Experience with restaurant service and hotel operations
- Entrepreneurial spirit and high energy
Job Duties
- Supports and manages the hotel outlets while collaborating with the Food & Beverage Director and other hotel departments
- Responsible for short and long term planning of all outlets, including restaurant, lounge, in room dining, and coffee store
- Ensure effective hiring, training, development, promotion, and continuous reinforcement of staff
- Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
- Maintain a full understanding of associate engagement and foster a positive work environment
- Develop and implement creative strategies for revenue enhancement and cost containment
- Develop and recommend budgets, marketing plans and objectives, managing within approved plans
- Maintain a high energy, positive, and professional appearance
- Plan, coordinate, and manage special events and holiday functions
- Take initiative to run the outlets as free-standing entities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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