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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling

Job Description

This job posting is for employment at an independently owned and operated franchise of Denny's, a well-established and popular restaurant brand known for its friendly atmosphere and classic American diner food. Denny's restaurants are present in numerous locations providing a welcoming environment where guests can enjoy breakfast, lunch, and dinner throughout the day 24/7. The franchise operates with a strong emphasis on customer satisfaction, operational excellence, and a positive work culture. As an independently owned franchise, this particular restaurant is managed by a local owner who is responsible for hiring, staffing, and maintaining the operational standards that uphold the Denny's brand values. Employment at this franchise means working closely with a team in a fast-paced environment committed to delivering quality food service and an enjoyable dining experience.

As a Restaurant Manager at this Denny's franchise, you will play a crucial role in ensuring day-to-day operations run smoothly. This managerial position requires overseeing staff, maintaining high operational standards, complying with all applicable laws and regulations, and fostering an atmosphere that both patrons and employees appreciate. You will be responsible for recruiting and staffing the restaurant appropriately to ensure efficiency and effectiveness during all shifts. The role demands strong leadership skills, the ability to manage and motivate a team, and a focus on delivering excellent customer service consistently. Moreover, you will ensure that all operational procedures align with the brand's standards and local regulatory requirements. The Restaurant Manager position offers a dynamic and engaging work environment without monotony, as the tasks involved are varied and involve multiple facets of restaurant management. While this posting does not specify a salary, it suggests the role's importance and potential for career growth within the hospitality industry. Working as a restaurant manager at an independent franchise offers the added benefit of local decision-making and autonomy in running the daily operations, although the franchisor does not control employment matters or interviewing processes. This role is essential for ensuring the restaurant functions efficiently, the team works collaboratively, and guests have an enjoyable dining experience that reflects positively on the franchise's reputation and the broader Denny's brand.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management or similar leadership role
  • Ability to work flexible hours including nights, weekends, and holidays
  • Availability to manage multiple duties in a fast-paced environment
  • Excellent organizational skills
  • Strong decision-making capabilities
  • Ability to comply with all applicable local, state, and federal laws

Job Qualifications

  • Proven leadership or management experience in a restaurant or hospitality setting
  • Strong interpersonal and communication skills
  • Ability to manage a team and work collaboratively
  • Knowledge of operational standards and health and safety regulations
  • Experience with staffing and scheduling
  • Customer service orientation
  • Problem-solving skills

Job Duties

  • Ensuring that the restaurant is fully and appropriately staffed at all times
  • Maintaining operational excellence so the restaurant runs efficiently and effectively
  • Ensuring compliance with all laws, regulations, and guidelines
  • Creating a restaurant atmosphere that both patrons and employees enjoy
  • Recruiting, training, and supervising restaurant staff
  • Managing scheduling and labor costs
  • Addressing customer concerns and ensuring satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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