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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan

Job Description

Denny's is a well-established and beloved restaurant chain known for its commitment to providing delicious, hearty meals and exceptional service to guests across the country. Independently owned and operated franchises uphold the Denny's mission of feeding people with care, hospitality, and reliability. As a dining destination that caters to a diverse clientele—families, travelers, and locals alike—Denny's consistently delivers welcoming atmospheres and memorable experiences beyond just the food. The company culture emphasizes teamwork, respect, and delivering great customer service in a fast-paced environment where every guest feels valued. At Denny's, the focus is on creating an environment where employees can grow alongside the brand, learning skills that foster both personal and professional development.

This position is for a Restaurant Manager at one of the independently owned franchise locations, where the manager acts as a pivotal leader responsible for ensuring smooth restaurant operations while driving an exceptional guest experience. The role goes beyond managing food service; it's about creating lasting impressions by ensuring that every guest feels welcomed and cared for from the moment they step through the doors until they leave. As the on-site operational leader, the Restaurant Manager oversees staff scheduling, training, and performance, while maintaining high standards of hospitality and quality. This position demands a passion for food and people, strong leadership capabilities, and the desire to cultivate a positive team environment that fosters excellent customer service. The manager also ensures that operational protocols, safety regulations, and brand standards are consistently met or exceeded. Since the franchise is independently owned, employment is managed solely by the franchise, including hiring, supervision, and discipline. The Restaurant Manager position offers a unique opportunity to lead a well-known brand at the local level, positively impacting guest satisfaction and business success while embodying the Denny’s values and hospitality tradition.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management
  • Ability to lead and motivate a team
  • Strong communication skills
  • Availability to work flexible hours including weekends and holidays
  • Commitment to customer service excellence
  • Basic knowledge of food safety protocols

Job Qualifications

  • Previous restaurant management experience
  • Strong leadership and team-building skills
  • Excellent customer service and communication abilities
  • Knowledge of food safety standards
  • Ability to manage multiple priorities in a fast-paced environment
  • High school diploma or equivalent
  • Basic financial and budgeting understanding

Job Duties

  • Overseeing restaurant operations execution and management of staff
  • Demonstrating a strong commitment to hospitality and guest satisfaction
  • Leading and motivating the team to achieve operational excellence
  • Ensuring compliance with food safety and health regulations
  • Managing employee scheduling, training, and performance evaluations
  • Handling customer feedback and resolving guest issues promptly
  • Maintaining inventory control and cost management

Job Criteria

Experience

Mid Level (3-7 years)


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