Restaurant Manager Eataly Boston

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid parental leave
401k with match
bonus program
Free family meal
Employee Discounts
Educational classes
Referral Bonus Program

Job Description

Eataly is a globally renowned marketplace that combines the best of Italian food and beverage in a unique full-service dining experience. Founded with a passion for fresh, high-quality ingredients and authentic culinary techniques, the company has established itself as a leader in the restaurant and retail industry. At Eataly, guests enjoy an immersive environment where Italian culture and gastronomy come to life through exceptional cuisine, beverages, and unparalleled customer service. With locations worldwide, Eataly prides itself on fostering a vibrant atmosphere that celebrates Italian traditions while innovatively presenting them to diverse audiences. As a company, Eataly values dedication, hospitality, and expertise, making it an ideal place for culinary professionals striving to advance their careers in a dynamic and supportive environment.

The Restaurant Manager position at Eataly is a key role that supports the Assistant General Manager in managing the day-to-day operations of the restaurant's front-of-house team. This full-time role offers an annual salary in the range of $65,000 to $70,000 and is designed for a candidate passionate about hospitality, leadership, and delivering exceptional guest experiences. The Restaurant Manager oversees various team members, including servers, bartenders, food runners, hosts, bussers, and barbacks, ensuring that service standards are consistently met and operational efficiency is maintained.

In this role, the Restaurant Manager plays a critical part in hiring, training, evaluating, and, if necessary, terminating employees. They are responsible for investigating and resolving employee and guest incidents and ensuring full compliance with health and safety standards in dining and storage areas. A deep understanding of restaurant operations is required, including supervising inventory intake, estimating front-of-house food and beverage needs, and reviewing financial metrics such as sales, costs, and inventory to help monitor the restaurant's budget.

Additionally, the Restaurant Manager collaborates closely with the dining room and bar staff to plan restaurant activities and special events, promoting a team-oriented culture while sharing vital information for smooth operations. This role requires a flexible schedule with availability to work onsite, often including evenings, weekends, and holidays. Physical demands include the ability to lift up to 50 pounds and maintain mobility through various postures over extended periods.

Eataly encourages continuous learning and growth, evident in the provided benefits like medical, dental, and vision insurance, paid time off and parental leave, retirement savings plans with company match, bonus programs, and more. Employees also enjoy unique perks such as free daily family meals, Eataly discounts, and educational classes focused on Italian products and cuisine, fostering both personal and professional development within the vibrant Eataly community.

Eataly is committed to equal employment opportunities and a discrimination-free workplace, ensuring compliance with all applicable laws. The company supports employees from diverse backgrounds, promotes respect, and provides accommodations as needed to foster an inclusive environment where every team member can thrive.

Job Requirements

  • availability to work onsite with a flexible schedule including evenings, weekends and holidays
  • ability to lift up to 50 pounds
  • ability to exert well-paced mobility for up to 8 hours including standing, walking, bending, and squatting
  • food handler's license preferred

Job Qualifications

  • 2+ years experience leading or managing front-of-house restaurant team
  • understanding of steps of service
  • outstanding communication, leadership and problem-solving skills
  • bachelor or associate degree in restaurant management or hospitality preferred
  • knowledge of Italian cuisine and beverage highly preferred

Job Duties

  • Assist the Restaurant Assistant General Manager in daily restaurant operations
  • oversee front-of-house staff including servers, bartenders, food runners, hosts, bussers, and barbacks
  • support hiring, training, evaluating, and terminating employees
  • document, investigate, escalate and resolve employee and guest incidents
  • ensure compliance with health and safety regulations in dining and storage areas
  • estimate front-of-house food and beverage needs and supervise order intake
  • review sales, inventory and cost information to monitor budget
  • plan restaurant activities and special events with dining room and bar personnel
  • perform other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


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