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Restaurant Manager – DEN 7143 El Paso – Woodrow Bean (El Paso, TX)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Employee assistance program

Job Description

Denny's is a well-established, renowned full-service restaurant brand known for its commitment to providing quality dining experiences across its locations. With a legacy that spans several decades, Denny's offers a welcoming and inclusive environment where guests can enjoy a variety of delicious meals throughout the day. The brand is distinguished by its dedication to superior service, delicious food, and creating a comfortable atmosphere for guests of all ages.

As a Restaurant Manager at Denny's, you will play a crucial support role in overseeing the daily operations of the restaurant to achieve efficient, compliant, and profitable business performance. Reporting directly to the General Manager, you will assist in managing team leadership, operational execution, guest service, and food safety adherence. This leadership position requires you to take charge during your shifts, ensuring smooth operations and maintaining the high standards associated with the Denny's brand.

Your responsibilities will span from helping with employee hiring, onboarding, and training to providing coaching aimed at enhancing team member performance and accountability. The role demands fostering a professional, respectful, and inclusive workplace culture grounded in Denny's core values of Integrity, Loyalty, Winning, Service, and Teamwork. You will also be instrumental in supporting a positive work environment that focuses on teamwork, staff retention, and exemplary guest service.

Operationally, you will assist in the management of all restaurant areas including dining, kitchen, and service sections, ensuring compliance with brand standards and regulatory requirements. You will support the scheduling and staffing processes, oversee labor deployment, and help execute operational duties such as opening and closing procedures, security, and cash handling. Attention to detail in monitoring food preparation, service flow, inventory management, and reporting is essential to maximizing operational efficiency.

Guest satisfaction is paramount, and as Restaurant Manager, you will ensure that all guests receive prompt, friendly, and accurate service while swiftly addressing any concerns. You will maintain a visible presence in the dining areas to uphold the guest experience and communication across all levels of the team and with guests will be critical to success.

Financially, the role involves assisting with labor and cost control measures, supporting the achievement of sales and profit targets, and upholding cash handling and reconciliation processes. You will also contribute to inventory control and waste reduction initiatives to support restaurant profitability.

Lastly, the position requires ensuring full compliance with federal, state, and local regulations, including food safety, sanitation, and health standards. Managing facility cleanliness and safety is also a key responsibility, alongside maintaining documentation and certifications required by the company and regulatory bodies.

The role demands a combination of physical activities such as standing, walking, lifting, and handling restaurant technology, complemented by cognitive skills like multitasking, decision-making, and team leadership. Flexible scheduling, including nights, weekends, and holidays, will be necessary to meet business needs. This is a dynamic, fast-paced role perfect for individuals passionate about restaurant operations and people leadership within a respected brand.

Job Requirements

  • Minimum of 1-2 years of restaurant or supervisory experience preferred
  • High school diploma or equivalent required
  • College coursework preferred
  • Strong communication, leadership, and problem-solving skills
  • Knowledge of restaurant operations and food safety practices
  • ServSafe certification required or ability to obtain
  • Proficiency with POS systems and basic computer applications
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Reliable transportation and ability to support nearby restaurant locations as needed

Job Qualifications

  • High school diploma or equivalent
  • College coursework preferred
  • Minimum of 1-2 years of restaurant or supervisory experience preferred
  • Strong communication skills
  • Leadership skills
  • Problem-solving skills
  • Knowledge of restaurant operations
  • Knowledge of food safety practices
  • ServSafe certification or ability to obtain
  • Proficiency with POS systems
  • Basic computer application skills
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Reliable transportation

Job Duties

  • Support hiring, training, and development of team members
  • Assist with onboarding and training using company systems and procedures
  • Provide coaching and feedback to team members to support performance and accountability
  • Promote a professional, inclusive, and respectful work environment
  • Demonstrate WKS Values: Integrity, Loyalty, Winning, Service, and Teamwork
  • Support a positive culture focused on teamwork, retention, and guest service
  • Assist in overseeing daily restaurant operations including dining room, kitchen, and service areas
  • Support scheduling, staffing, and labor deployment based on business needs
  • Execute opening and closing procedures, including security and cash handling protocols
  • Monitor food preparation, service flow, and operational efficiency
  • Ensure compliance with Denny’s brand standards, food safety requirements, and operational procedures
  • Assist with inventory, ordering, and operational reporting
  • Work stations during peak business periods and as needed to maintain service levels
  • Ensure guests receive prompt, friendly, accurate, and high-quality service
  • Address and resolve guest concerns professionally and promptly
  • Support guest satisfaction through coaching and reinforcement of service standards
  • Maintain a visible presence in the dining room to support guest experience
  • Communicate effectively with guests, team members, and management
  • Assist in managing restaurant financial performance, including labor and cost controls
  • Support execution of plans to meet or exceed sales and profit goals
  • Follow cash handling, deposit, and reconciliation procedures
  • Support inventory control and waste reduction efforts
  • Ensure compliance with all federal, state, and local regulations
  • Support food safety, sanitation, and health department standards
  • Ensure required certifications, training, and documentation are maintained
  • Enforce company policies, including timekeeping and workplace conduct
  • Report employee relations concerns to the General Manager or District Leader as required
  • Maintain a clean, safe, and organized restaurant environment including dining room, kitchen, restrooms, and exterior areas
  • Ensure cleaning schedules and sanitation procedures are followed consistently
  • Perform and assign cleaning tasks including, but not limited to, sweeping, mopping, sanitizing surfaces, removing trash, cleaning restrooms, and any other cleaning or side work tasks assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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