
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,000.00 - $72,000.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Vision Insurance
Job Description
Chili's is a renowned casual dining restaurant that was founded in Dallas, Texas in 1975. Over the decades, it has established itself as a beloved destination for guests seeking classic American fare with a southwestern twist, including signature dishes such as Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. With a strong legacy rooted in exceptional service, hospitality, and community involvement, Chili's continues to uphold its mission of providing an outstanding dining experience to every guest, every day. The brand prides itself on its vibrant and fun culture, which fosters an environment where employees can thrive and customers feel welcomed and valued.
At Chili's, the role of a Manager is vital to the success of the restaurant. These Managers are hospitality experts who understand that they are fundamentally in the people business. Their passion lies in connecting with both Team Members and guests to create memorable experiences that keep customers coming back. Chili's Managers thrive in a team-oriented setting where collaboration and a willingness to go above and beyond are not only expected but celebrated. The atmosphere at Chili's encourages Managers to pursue top business results while enjoying their work and maintaining a positive and energetic workspace.
This is a full-time management position with an annual salary range of $68,000 to $72,000. The Manager’s responsibilities include leading teams through high-energy shifts, ensuring an exceptional guest experience on every occasion, and overseeing financial performance to meet company goals. Managers are the critical link between company systems, Team Members, and guests, and they hold themselves accountable to operational and quality standards. They act as role models in the restaurant, setting the tone for open communication, transparency, and accountability throughout the team.
In this role, Managers are expected to identify the root causes of operational challenges, champion change initiatives, and foster an environment where team members feel engaged and motivated. They are responsible for hiring, training, retaining, and developing staff members, preparing them to take on greater roles within the restaurant. They also prioritize food safety, guest engagement, and community relationship-building, making sure Chili's culture and core values - including Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant - are embodied throughout the team.
Overall, the Chili's Manager role offers an exciting opportunity for hospitality professionals who are dependable, enjoy working in fast-paced environments, possess excellent multitasking skills, and are committed to delivering superior service to guests while driving business success. This role promises a fulfilling career in a well-established, fun, and guest-focused restaurant brand where teamwork and leadership truly make a difference.
At Chili's, the role of a Manager is vital to the success of the restaurant. These Managers are hospitality experts who understand that they are fundamentally in the people business. Their passion lies in connecting with both Team Members and guests to create memorable experiences that keep customers coming back. Chili's Managers thrive in a team-oriented setting where collaboration and a willingness to go above and beyond are not only expected but celebrated. The atmosphere at Chili's encourages Managers to pursue top business results while enjoying their work and maintaining a positive and energetic workspace.
This is a full-time management position with an annual salary range of $68,000 to $72,000. The Manager’s responsibilities include leading teams through high-energy shifts, ensuring an exceptional guest experience on every occasion, and overseeing financial performance to meet company goals. Managers are the critical link between company systems, Team Members, and guests, and they hold themselves accountable to operational and quality standards. They act as role models in the restaurant, setting the tone for open communication, transparency, and accountability throughout the team.
In this role, Managers are expected to identify the root causes of operational challenges, champion change initiatives, and foster an environment where team members feel engaged and motivated. They are responsible for hiring, training, retaining, and developing staff members, preparing them to take on greater roles within the restaurant. They also prioritize food safety, guest engagement, and community relationship-building, making sure Chili's culture and core values - including Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant - are embodied throughout the team.
Overall, the Chili's Manager role offers an exciting opportunity for hospitality professionals who are dependable, enjoy working in fast-paced environments, possess excellent multitasking skills, and are committed to delivering superior service to guests while driving business success. This role promises a fulfilling career in a well-established, fun, and guest-focused restaurant brand where teamwork and leadership truly make a difference.
Job Requirements
- High school diploma or equivalent
- Experience in restaurant management or hospitality
- Ability to lead and motivate a team
- Excellent communication skills
- Capacity to work under pressure in a fast-paced environment
- Strong multitasking ability
- Commitment to upholding food safety and operational standards
Job Qualifications
- High school diploma or equivalent
- Proven experience in restaurant or hospitality management
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Knowledge of food safety standards and practices
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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