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Restaurant Manager - Colorado Springs Region

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $56,485.00 - $60,000.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible spending accounts
short term disability
long term disability
Life insurance
Paid sick leave
Paid vacation
Paid bereavement days
401k plan
Pet Health Insurance
Pet discount benefits

Job Description

Quality Brand Group LLC is a reputable multi-store franchisee of Dunkin', operating numerous Dunkin' locations across Arizona, Colorado, Florida, Nevada, and Texas. As a thriving franchisee, Quality Brand Group takes pride in fostering an environment that encourages personal and professional growth, where passionate individuals are trained and empowered to deliver exceptional guest experiences every day. With a strong commitment to respect and dignity, the company promotes a friendly and supportive workplace for all team members and guests alike. The business model is centered on creating successful, energized teams that deliver consistent results and memorable service in the competitive quick-service restaurant industry.

The Restaurant Manager role at Quality Brand Group LLC is a pivotal leadership position responsible for overseeing and directing all facets of restaurant operations. This full-time role involves administering effective recruitment, training, and development of store team members while ensuring the strict adherence to operational standards related to quality, service, and cleanliness. The Restaurant Manager is accountable for setting and achieving sales and profitability goals, managing all financial aspects of the store as if owning the business, including understanding the full profit and loss (P&L) statement. This position demands a balance of strong leadership skills, operational expertise, and customer engagement to continuously improve store performance.

The Restaurant Manager’s responsibilities extend to managing the day-to-day operations during assigned shifts, ensuring a top-tier guest experience through excellent service and product quality. They provide leadership, motivation, and coaching to team members, including supervising shift leaders and assistant managers or directly managing team members. The Restaurant Manager is also charged with employee relations duties such as counseling, discipline, promotion, and terminations when necessary. The successful candidate will have hands-on experience in the food service industry and certifications in food safety, such as Serve Safe.

The role demands a proactive leader who thrives in a dynamic, fast-paced environment and demonstrates the ability to think independently. The Restaurant Manager should be able to manage purchasing, scheduling, sales, training, and facility maintenance effectively. Emphasis is placed on achieving operational excellence, delivering 100% guest satisfaction, and fostering a culture of continuous improvement among the store team. Fluency in English, strong math and writing skills, and a passion for building effective teams are essential qualifications.

This opportunity offers a competitive annual salary in the range of $56,485 to $60,000, contingent upon the candidate's experience and qualifications. Quality Brand Group LLC supports employees with an attractive benefits package including medical, dental, and vision insurance; prescription coverage; flexible spending accounts for healthcare and dependent care; company-paid short and long-term disability and life insurance; paid sick leave and vacation; paid bereavement days; a 401(k) plan with company match; and unique perks such as pet health insurance and discount benefits. The company encourages ongoing applications and values candidates who aspire to contribute to a thriving and respectful work environment focused on excellence and guest satisfaction.

Job Requirements

  • Must be able to fluently speak and read English
  • Math and writing skills
  • Restaurant, retail, or supervisory experience required
  • Ability to anticipate and exceed guests’ needs
  • Capability to set targets and deliver commitments
  • Effective problem-solving and decision-making skills
  • Ability to build effective teams and empower team members
  • Physically and mentally capable of operating restaurant equipment
  • Ability to lift 30 to 50 pounds and perform tasks involving pushing, pulling, stretching, and use of fingers and wrists
  • Meet minimum age requirements

Job Qualifications

  • Experience in the food service industry
  • Food safety certification such as Serve Safe
  • Strong leadership and team-building skills
  • Excellent communication and coaching abilities
  • Ability to manage financial goals and operational budgets
  • Fluency in English with strong math and writing skills
  • Ability to work independently and demonstrate initiative

Job Duties

  • Administer recruitment and development of team members
  • Ensure implementation of operational standards of quality service and cleanliness
  • Operate restaurant cost-effectively by setting and achieving sales and profitability goals
  • Manage day-to-day store operations during assigned shifts
  • Provide leadership, direction, and motivation to store team
  • Handle employee counseling, discipline, promotion, and termination
  • Maintain compliance with food safety standards and certifications

Job Criteria

Experience

Mid Level (3-7 years)


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