Restaurant Manager - Citizens Live at the Wylie

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. The company is rooted in service and united by a strong purpose to do great things for employees, partners, communities, and the planet. Aramark embraces diversity and inclusion, providing equal employment opportunities for all individuals regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other protected characteristics under applicable law. At Aramark, careers are designed to develop talents, fuel passions, and empower professional growth, making it an ideal workplace for those seeking new challenges, belonging, and a supportive environment.

The Restaurant Manager position at Citizens Live at the Wylie in Pittsburgh, PA is a salaried management role focused on overseeing and enhancing concessions and bar dining operations. This role requires a dynamic leader capable of implementing innovative food and beverage solutions to meet the diverse tastes and needs of customers. The Restaurant Manager will supervise the daily operations where prepared foods and drinks are served from a menu, ensuring exceptional quality, efficiency, and customer satisfaction. Responsibilities encompass leading and developing the team using Aramark's coaching model, recognizing and rewarding employee performance, and maintaining high standards of safety and sanitation.

This leadership role involves building strong client relationships by addressing client needs and communicating operational progress effectively. Financial oversight is critical, with the manager responsible for maintaining and analyzing profit and loss statements, achieving financial targets for both clients and the company, and educating the team on performance metrics and cost-control measures. Productivity management includes enforcing operational excellence fundamentals, adhering to food and labor cost objectives, and ensuring all team members are trained to deliver consistent quality and control in production.

Compliance with all relevant laws and company policies is mandatory to maintain a safe and healthy environment for clients, customers, and employees. Additional responsibilities include leading front-of-house dining operations in collaboration with the Food Service Director and coordinating food service activities to deliver a finished product that meets customer expectations. The role demands flexibility, as job duties may evolve to meet organizational needs.

Aramark supports its employees with a balanced approach to benefits, designed to promote health and wellbeing. Employees receive tools to manage their health, family, finances, and future effectively. The position requires at least one year of experience, including management experience, strong interpersonal and customer service skills, and physical capability to perform tasks such as occasional lifting up to 50 pounds and standing for extended periods.