Restaurant Manager - Chili's - South San Antonio

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Paid training

Job Description

Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, Chili's has established itself as a beloved destination for hearty, flavorful meals such as their Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas. The brand is deeply rooted in service, hospitality, and community involvement, aiming to deliver an exceptional dining experience every day to every guest. Known for its vibrant culture of fun and teamwork, Chili's embraces a work atmosphere that celebrates collaboration, accountability, and genuine hospitality. The restaurant's success is driven by its commitment to great food, excellent service, and a welcoming environment that makes guests feel special.

The Manager role at Chili's is a pivotal position responsible for leading the team, ensuring outstanding guest experiences, and driving business success. Managers are the cornerstone of the restaurant's operations, blending a passion for hospitality with strong leadership skills. They serve as the vital link between the kitchen, front-of-house staff, and guests, creating an environment where team members feel valued and motivated to excel. This role requires a balance of managing operational standards, cultivating open communication, and fostering a culture of accountability and mutual respect.

Chili's Managers are passionate about people and hospitality. They are natural leaders who thrive in fast-paced environments and possess great multitasking skills. Beyond managing daily restaurant functions, they actively engage with team members, champion restaurant initiatives, and lead by example through consistent performance and a positive attitude. Key responsibilities include ensuring every guest has a memorable experience, mentoring team members, managing costs effectively, and practicing safe food handling procedures. Managers also play a crucial role in recruiting, training, and developing staff to take on larger roles within the team, ensuring the continuous growth and success of the restaurant.

This role is ideal for dependable, team-oriented individuals who enjoy working in a dynamic and energetic setting. Chili's fosters a win-together mindset, where collaborative efforts toward common goals are rewarded, and going the extra mile is recognized and celebrated. As part of the Chili's family, Managers embody the brand’s cultural beliefs such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. They are advocates for open communication, transparency, and self-reflection, encouraging a supportive workplace where everyone feels heard and valued.

Overall, a Chili's Manager is not just a supervisor but a leader who inspires their team, drives guest satisfaction, and contributes to the restaurant's financial performance. They combine operational expertise with heartfelt leadership, ensuring Chili's remains a favorite dining destination and a great place to work. This opportunity offers individuals who are eager to grow their leadership skills and make a tangible impact within a well-established and fun restaurant company.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or managerial role in the food service industry
  • Knowledge of food handling and safety regulations
  • Strong leadership and team management skills
  • Excellent communication skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Dependable and team-oriented mindset

Job Qualifications

  • Experience in restaurant management or leadership roles
  • Strong interpersonal and communication skills
  • Ability to lead and motivate a team
  • Knowledge of food safety standards
  • Familiarity with restaurant operational systems
  • Proven ability to manage budgets and control costs
  • Ability to work in a fast-paced environment
  • Multitasking skills
  • Commitment to excellent guest service
  • Ability to model company culture and values

Job Duties

  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

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