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Restaurant Manager - Chili's Shelton CT & Surrounding area

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $75,000.00
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Work Schedule

Rotating Shifts
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Benefits

competitive salary
Paid Time Off
Health Insurance
Retirement Plan
Employee Discounts
Training and development opportunities
supportive work environment

Job Description

Chili's Grill & Bar is a well-established casual dining restaurant chain that originated in Dallas, Texas, in 1975. With a proud legacy spanning several decades, Chili's has become renowned for its welcoming atmosphere, generous portions, and distinctive menu offerings such as Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. The brand is deeply rooted in values of service excellence, genuine hospitality, and community involvement. Chili's commitment is to deliver a memorable dining experience for every guest, every day, which is reflected in the high standards set across all its locations nationwide. The company prides itself on fostering a culture that balances professionalism with fun, making it a unique and enjoyable place both to work and dine.

The Manager role at Chili's is a critical leadership position designed for individuals who are passionate about hospitality and dedicated to people-centric service. This position emphasizes the importance of being the connective tissue between guests, team members, and operational objectives. Managers at Chili's thrive in a lively environment where they lead by example, inspiring their teams to exceed expectations continuously. They manage high-energy shifts, ensuring both guest satisfaction and business profitability. These leaders are tasked with cultivating a positive workplace culture, motivating team members, and driving business outcomes by effectively controlling costs and maintaining quality standards. The role requires a dynamic blend of interpersonal skills, operational management, and a deep understanding of the brand's culture and values.

Employing a "win-together" philosophy, Chili's Managers are recognized for their ability to foster teamwork and collaboration. They are expected to hold themselves and their teams accountable, encouraging open communication and transparency. This leadership position also involves recruiting, training, and developing team members to take on increasing responsibilities, thereby ensuring the growth and sustainability of the restaurant's workforce. Managers serve as role models who lead with both heart and mind, embodying Chili's cultural beliefs which include Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. The role offers a competitive annual salary ranging from $70,000 to $75,000, reflecting the company's commitment to rewarding high performers in a fast-paced, customer-focused industry.

Job Requirements

  • High school diploma or equivalent
  • previous restaurant management experience preferred
  • excellent communication skills
  • strong leadership abilities
  • ability to work in a fast-paced environment
  • multitasking skills
  • knowledge of safe food handling procedures
  • willingness to foster open communication and lead by example

Job Qualifications

  • High school diploma or equivalent
  • previous restaurant management experience preferred
  • strong leadership and interpersonal skills
  • excellent communication abilities
  • proven ability to manage a fast-paced team environment
  • knowledge of food safety and sanitation standards
  • ability to handle multiple tasks simultaneously
  • commitment to delivering exceptional guest service
  • experience with cost control and inventory management

Job Duties

  • Ensure a great guest experience
  • role model and hold team members accountable to operational and quality standards
  • identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • foster open communication between team members and management
  • influence team member behaviors by championing change and restaurant initiatives
  • lead with heart and mind
  • drive business results by utilizing Chili's systems to effectively control costs
  • follow operational systems, such as our Manager Timeline and performing quality line checks
  • hire, train, retain, and develop team members to take on larger roles
  • drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • understand and practice safe food handling procedures
  • communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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