Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, it has established itself as a beloved destination for those seeking flavorful and satisfying meals, including Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. Known for its fun culture, Chili's embraces a philosophy of taking the job seriously but not themselves, creating an energizing and enjoyable atmosphere for both Team Members and Guests. The brand is distinguished by its commitment to exceptional service, hospitality, and community involvement, continuously striving to deliver an outstanding dining experience to every Guest, every day.
As a Chili's Manager, you will be at the core of this vibrant hospitality culture. This role is crafted for passionate individuals who are deeply connected to both the people they serve and those they lead. Chili's Managers are responsible for fostering a positive work environment, motivating team members, and ensuring that each Guest's experience is memorable. You will thrive in a culture that values teamwork, open communication, and a willingness to go above and beyond, where your leadership and dedication are celebrated and essential for success.
The Manager position is critical in driving the restaurant's success. You will be overseeing daily operations while maintaining high-quality standards for both service and food. Your responsibilities include ensuring operational excellence by following Chili's systems, such as the Manager Timeline and conducting quality Line Checks. You will play a vital role in influencing team behaviors by championing new initiatives and changes that align with Chili's operational goals and cultural beliefs. Hiring, training, retaining, and developing Team Members are crucial components of your leadership duties, as you prepare your team for bigger roles and continued growth within the company.
In addition to operational responsibilities, Managers at Chili's are leaders with a heart and mind. You are expected to demonstrate accountability, foster open communication between Team Members and Management, and engage Guests personally to build lasting community relationships. Safe food handling practices are a priority to ensure the health and safety of everyone in the restaurant. As a Manager, you will embody Chili's cultural beliefs—Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant—creating an environment where everyone feels valued and inspired.
The ideal candidate for this role is a dependable team player who enjoys working in a fast-paced environment and can handle multitasking efficiently. If you are someone who excels at leading by example, embracing challenges with transparency and self-reflection, and loves the hospitality business, Chili's offers a rewarding career path with opportunities for advancement and success in a dynamic restaurant setting. Joining Chili's means being part of a legacy committed to quality and fun, where your efforts will directly impact the guest experience and the growth of your team.
As a Chili's Manager, you will be at the core of this vibrant hospitality culture. This role is crafted for passionate individuals who are deeply connected to both the people they serve and those they lead. Chili's Managers are responsible for fostering a positive work environment, motivating team members, and ensuring that each Guest's experience is memorable. You will thrive in a culture that values teamwork, open communication, and a willingness to go above and beyond, where your leadership and dedication are celebrated and essential for success.
The Manager position is critical in driving the restaurant's success. You will be overseeing daily operations while maintaining high-quality standards for both service and food. Your responsibilities include ensuring operational excellence by following Chili's systems, such as the Manager Timeline and conducting quality Line Checks. You will play a vital role in influencing team behaviors by championing new initiatives and changes that align with Chili's operational goals and cultural beliefs. Hiring, training, retaining, and developing Team Members are crucial components of your leadership duties, as you prepare your team for bigger roles and continued growth within the company.
In addition to operational responsibilities, Managers at Chili's are leaders with a heart and mind. You are expected to demonstrate accountability, foster open communication between Team Members and Management, and engage Guests personally to build lasting community relationships. Safe food handling practices are a priority to ensure the health and safety of everyone in the restaurant. As a Manager, you will embody Chili's cultural beliefs—Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant—creating an environment where everyone feels valued and inspired.
The ideal candidate for this role is a dependable team player who enjoys working in a fast-paced environment and can handle multitasking efficiently. If you are someone who excels at leading by example, embracing challenges with transparency and self-reflection, and loves the hospitality business, Chili's offers a rewarding career path with opportunities for advancement and success in a dynamic restaurant setting. Joining Chili's means being part of a legacy committed to quality and fun, where your efforts will directly impact the guest experience and the growth of your team.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or hospitality management preferred
- Strong leadership skills
- Excellent communication abilities
- Ability to work in a fast-paced environment
- Effective multitasking skills
- Knowledge of food safety standards
- Customer service orientation
Job Qualifications
- High school diploma or equivalent
- Prior management or leadership experience in a restaurant or hospitality setting preferred
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Proven ability to lead and motivate a team
- Knowledge of food safety and operational standards
- Ability to problem solve and handle conflict effectively
- Commitment to delivering exceptional guest service and upholding company culture
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems such as the manager timeline and performing quality line checks
- Hire train retain and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: every guest counts food perfection be accountable play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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