Restaurant Manager - Chili's, Jacksonville, FL & Surrounding Area

Chili's is a renowned casual dining restaurant that originated in Dallas, Texas, in 1975. Over the decades, it has made a significant mark in the restaurant industry, known especially for its Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. Chili's has built its reputation not only on the delicious food it offers but also on a deep legacy rooted in exceptional service, warm hospitality, and a commitment to giving back to the community. The brand is widely recognized for fostering a culture that balances a fun, dynamic working environment with the pursuit of top business results. It values teamwork and the spirit of collaboration, creating an atmosphere where every team member and guest feels special and appreciated.

Chili's is currently seeking passionate and dedicated Managers to join their team. This role is perfect for professionals who are wired for hospitality and are eager to lead in a fast-paced, guest-focused environment. Managers at Chili's play a crucial role in bringing the restaurant's vibrant culture to life by creating memorable experiences for guests and fostering a supportive, accountable environment for their team members. This position is full-time and offers a competitive salary range of $65,000 to $72,000 yearly.

In this managerial position, you will be the linchpin that drives the restaurant's performance and ensures the smooth operation of your team. The role requires balancing business goals and customer satisfaction with genuine people leadership. You will be responsible for leading by example, holding team members accountable to Chili's high operational and quality standards, and cultivating open communication between staff and management. Your ability to be self-reflective, transparent, and vulnerable as a leader will help you identify and address the root causes of challenges that arise, fostering a culture of continuous improvement.

Additionally, as a Chili's Manager, you will be expected to influence team behavior positively by championing change and restaurant initiatives, encouraging staff engagement both inside the restaurant and within the broader community. You will have the responsibility of hiring, training, retaining, and developing team members to prepare them for larger roles, thereby ensuring the sustainability and growth of the team. Understanding and practicing safe food handling procedures is also a key element of the job to maintain the highest standards of food safety and guest satisfaction.

Driving business results is a major facet of this role, which includes utilizing Chili's operational systems to effectively control costs and following established processes like the Manager Timeline and quality Line Checks. Embracing and communicating Chili's core cultural beliefs—Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant—are essential to creating the signature Chili's experience that guests have come to love. This role requires a dependable, multitasking individual who thrives in a fast-paced environment and values teamwork and fun as much as business success. If you are passionate about hospitality, leadership, and delivering exceptional guest experiences, this is a rewarding opportunity to grow your career with a leading brand in the casual dining space.