Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Bonus programs
Job Description
Chili's is a renowned casual dining restaurant established in Dallas, Texas, in 1975. With decades of experience and a strong foothold in the restaurant industry, Chili's has become synonymous with iconic dishes such as Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand-shaken margaritas. The company prides itself on a culture deeply rooted in hospitality, service excellence, and community engagement. Known for its lively atmosphere and commitment to quality, Chili's has built a loyal customer base by consistently delivering memorable dining experiences.
As a casual dining restaurant, Chili's emphasizes a fun and energetic workplace environment where teamwork and passion for service play vital roles. The company is dedicated to fostering a culture that celebrates employee contributions and encourages personal and professional growth. With a focus on empowering its Team Members, Chili's supports initiatives that enhance career development and leadership within its ranks.
The Manager role at Chili's is a pivotal position responsible for maintaining the high standards of guest satisfaction, operational excellence, and employee engagement. Chili's Managers are hospitality-driven individuals who thrive on making guests feel special and valued. This role demands someone with a winning attitude, strong leadership skills, and a genuine passion for connecting with both guests and Team Members. Managers are expected to lead by example, embodying the company’s core cultural beliefs of accountability, food perfection, and guest priority while fostering a positive and collaborative team environment.
Chili's Managers are tasked with overseeing daily restaurant operations to ensure guests receive outstanding experiences on every visit. Responsibilities range from managing team performance and holding members accountable to operational and quality standards, to driving financial results through effective cost control. A key part of the role involves open communication, self-reflection in addressing issues, and embracing change to achieve business goals. By utilizing Chili's systems and processes, Managers ensure smooth operations, uphold food safety standards, and support continuous improvement.
In addition to operational leadership, Managers are responsible for recruiting, training, and developing Team Members, fostering career advancement opportunities within the restaurant. They play a critical role in guest engagement and building community relationships that extend beyond the restaurant walls. The ideal candidate is dependable, enjoys a fast-paced environment, can multitask effectively, and excels in motivating and inspiring their team. This leadership role offers the opportunity to make a lasting impact in a dynamic, guest-focused hospitality setting, supported by a company that values fun, teamwork, and accountability.
As a casual dining restaurant, Chili's emphasizes a fun and energetic workplace environment where teamwork and passion for service play vital roles. The company is dedicated to fostering a culture that celebrates employee contributions and encourages personal and professional growth. With a focus on empowering its Team Members, Chili's supports initiatives that enhance career development and leadership within its ranks.
The Manager role at Chili's is a pivotal position responsible for maintaining the high standards of guest satisfaction, operational excellence, and employee engagement. Chili's Managers are hospitality-driven individuals who thrive on making guests feel special and valued. This role demands someone with a winning attitude, strong leadership skills, and a genuine passion for connecting with both guests and Team Members. Managers are expected to lead by example, embodying the company’s core cultural beliefs of accountability, food perfection, and guest priority while fostering a positive and collaborative team environment.
Chili's Managers are tasked with overseeing daily restaurant operations to ensure guests receive outstanding experiences on every visit. Responsibilities range from managing team performance and holding members accountable to operational and quality standards, to driving financial results through effective cost control. A key part of the role involves open communication, self-reflection in addressing issues, and embracing change to achieve business goals. By utilizing Chili's systems and processes, Managers ensure smooth operations, uphold food safety standards, and support continuous improvement.
In addition to operational leadership, Managers are responsible for recruiting, training, and developing Team Members, fostering career advancement opportunities within the restaurant. They play a critical role in guest engagement and building community relationships that extend beyond the restaurant walls. The ideal candidate is dependable, enjoys a fast-paced environment, can multitask effectively, and excels in motivating and inspiring their team. This leadership role offers the opportunity to make a lasting impact in a dynamic, guest-focused hospitality setting, supported by a company that values fun, teamwork, and accountability.
Job Requirements
- High school diploma or equivalent
- Dependable team player
- Ability to work in a fast-paced environment
- Great multitasking skills
- Willingness to lead by example and hold team accountable
- Strong communication skills
- Ability to manage time and resources effectively
Job Qualifications
- Previous management experience in a restaurant or hospitality environment preferred
- Strong leadership and interpersonal skills
- Excellent communication abilities
- Ability to work in a fast-paced setting
- Proven skill in multitasking and problem-solving
- Knowledge of food safety standards
- Ability to motivate and develop team members
- Commitment to delivering exceptional guest service
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our manager timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: Every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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