Restaurant Manager - Chili's Glen Allen, VA & Surrounding Areas

Chili's is a renowned casual dining restaurant chain that was established in Dallas, Texas in 1975. Over the decades, Chili's has built a strong reputation in the hospitality industry, especially known for its Big Mouth burgers, house smoked ribs, full-on fajitas, and hand shaken margaritas. The restaurant prides itself on its culture of fun, excellent customer service, and a commitment to giving back to the communities it serves. As a leader in casual dining, Chili's creates an atmosphere that welcomes guests to enjoy a friendly and engaging dining experience.

Chili's Managers play a pivotal role in maintaining the high standards and vibrant culture of the brand. This is a leadership position tailored for individuals who are passionate about hospitality and people. The ideal Chili's Manager is someone who thrives on building connections with both Team Members and Guests, fostering a team-oriented environment where collaboration leads to success. This full-time role, with an annual salary ranging from $58,000 to $68,000, involves overseeing restaurant operations to ensure an outstanding guest experience and driving business performance effectively.

The Manager is responsible for leading the team through dynamic and fast-paced dining shifts, ensuring operational excellence while nurturing a positive working environment. They are expected to be role models who uphold and enforce operational and quality standards. Part of the role includes identifying and addressing the root cause of issues with transparency and accountability, highlighting the need for self-reflection and vulnerability as part of leadership.

Chili's Managers champion open communication channels between Team Members and Management, cultivating an atmosphere where feedback and teamwork are prioritized. They influence behaviors by promoting changes and new initiatives that support the restaurant's goals. Leading with empathy and intelligence, Managers are instrumental in controlling costs through Chili's established systems and operational procedures such as the Manager Timeline and quality Line Checks.

Another key responsibility involves talent management, including hiring, training, retaining, and developing Team Members to assume greater responsibilities. This not only ensures consistent service quality but also fosters career growth within the restaurant. Managers also engage with guests to build strong relationship ties within the local community, embedding Chili's presence as a valued community member.

Safety and quality standards are non-negotiable, and Managers ensure strict adherence to safe food handling procedures. They are ambassadors of Chili's culture and core beliefs, which emphasize that every guest counts, food must be perfect, accountability is key, and that playing the restaurant—embracing all aspects of the business and culture—is essential for success.

This role is ideal for dependable team players who excel in fast-paced settings and possess excellent multitasking skills. Chili's offers an inviting workplace culture where hard work is matched with a spirit of fun and camaraderie, making managers vital contributors to the brand’s ongoing success and its reputation for delivering memorable dining experiences every day.