Job Overview
Compensation
Salary
Range $70,000.00 - $75,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Known for its iconic Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's has established itself as a leading player in the hospitality and casual dining industry. With a legacy built on service excellence, hospitality, and community engagement, Chili's prides itself on delivering exceptional experiences to every Guest, every day. The brand is celebrated for its culture of fun and its dedication to creating a warm and welcoming environment for both its Guests and Team Members. As a company, Chili's emphasizes teamwork, accountability, and a commitment to quality, making it a great place for those passionate about hospitality to grow and thrive.
The role of a Chili's Manager is central to continuing this tradition of excellence. Chili's Managers are passionate, wired for hospitality, and excel at connecting with both Team Members and Guests. They play a vital role in creating memorable experiences by leading their teams with energy and enthusiasm. The position is best suited for individuals who are driven by results but also appreciate the value of fun and camaraderie in the workplace. Managers are responsible for steering the team through high-energy shifts, ensuring that every Guest's expectations are exceeded, and maintaining operational and financial standards of the restaurant.
In this role, Managers are expected to be role models who hold Team Members accountable while fostering open communication and a supportive work environment. They actively identify and resolve root causes of issues by being self-reflective and transparent, promoting a culture of vulnerability and accountability. Leading with both heart and mind, they influence Team Members by championing change and key restaurant initiatives, driving business success through effective cost control and adherence to operational systems like quality line checks and manager timelines. Furthermore, Managers are tasked with the hiring, training, retention, and development of Team Members, ensuring that the restaurant maintains a strong, skilled workforce capable of taking on increased responsibilities.
Beyond internal operations, Chili's Managers engage with the broader community, building relationships that reinforce the brand’s commitment to inclusivity and service. They also enforce safe food handling procedures and embody the company's cultural beliefs, which include Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. This comprehensive role combines leadership, operational expertise, and a genuine passion for hospitality, making it an ideal career opportunity for dependable team players who thrive in fast-paced environments and possess excellent multitasking skills.
This managerial position offers a competitive yearly salary range of $70,000 to $75,000 and presents a dynamic work atmosphere where going above and beyond is recognized and rewarded. Whether it’s mentoring team members or ensuring the best guest experience, Chili’s Managers are at the heart of creating an environment where both employees and guests feel valued and appreciated.
The role of a Chili's Manager is central to continuing this tradition of excellence. Chili's Managers are passionate, wired for hospitality, and excel at connecting with both Team Members and Guests. They play a vital role in creating memorable experiences by leading their teams with energy and enthusiasm. The position is best suited for individuals who are driven by results but also appreciate the value of fun and camaraderie in the workplace. Managers are responsible for steering the team through high-energy shifts, ensuring that every Guest's expectations are exceeded, and maintaining operational and financial standards of the restaurant.
In this role, Managers are expected to be role models who hold Team Members accountable while fostering open communication and a supportive work environment. They actively identify and resolve root causes of issues by being self-reflective and transparent, promoting a culture of vulnerability and accountability. Leading with both heart and mind, they influence Team Members by championing change and key restaurant initiatives, driving business success through effective cost control and adherence to operational systems like quality line checks and manager timelines. Furthermore, Managers are tasked with the hiring, training, retention, and development of Team Members, ensuring that the restaurant maintains a strong, skilled workforce capable of taking on increased responsibilities.
Beyond internal operations, Chili's Managers engage with the broader community, building relationships that reinforce the brand’s commitment to inclusivity and service. They also enforce safe food handling procedures and embody the company's cultural beliefs, which include Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. This comprehensive role combines leadership, operational expertise, and a genuine passion for hospitality, making it an ideal career opportunity for dependable team players who thrive in fast-paced environments and possess excellent multitasking skills.
This managerial position offers a competitive yearly salary range of $70,000 to $75,000 and presents a dynamic work atmosphere where going above and beyond is recognized and rewarded. Whether it’s mentoring team members or ensuring the best guest experience, Chili’s Managers are at the heart of creating an environment where both employees and guests feel valued and appreciated.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years management experience in a restaurant or hospitality setting
- Dependable team player
- Ability to multitask effectively in a fast-paced environment
- Strong organizational skills
- Excellent communication skills
- Willingness to work flexible hours including nights, weekends, and holidays
Job Qualifications
- Proven leadership experience in a hospitality or restaurant management role
- Strong knowledge of restaurant operations and guest service standards
- Exceptional communication and interpersonal skills
- Ability to lead and motivate a team in a fast-paced environment
- Experience with hiring, training, and development of staff
- Knowledge of food safety and health regulations
- Strong problem-solving skills and accountability
- Passion for delivering excellent guest experiences
- Ability to manage multiple priorities effectively
Job Duties
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Location
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