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Restaurant Manager - Chili's Columbus, OH

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $43,500.00 - $61,300.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Chili's is a renowned casual dining restaurant chain originally founded in Dallas, Texas, in 1975. Over the decades, Chili's has carved out a distinctive place in the restaurant industry, recognized widely for its bold flavors, large portions, and unwavering commitment to hospitality. The menu features crowd favorites like Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, all served in a lively, casual atmosphere. Beyond just food, Chili's culture strongly emphasizes delivering an extraordinary experience to every guest, every day. This dedication to service excellence is built on decades of legacy and a promise to create an engaging and warm environment where customers feel valued and welcomed.

Located in Columbus, OH, Chili's at 5990 N Hamilton Rd is actively seeking a dedicated Restaurant Manager to join their team. This full-time role offers an hourly wage ranging from $58,000 to $68,000, reflecting the importance of this leadership position. At Chili's, managers are recognized not only for achieving business results but also for fostering a positive and fun workplace culture. The management role at Chili's is more than just overseeing operations; it’s about inspiring team members, creating memorable guest experiences, and ensuring the smooth functioning of all restaurant activities.

The Restaurant Manager is the linchpin between Chili’s commitment to hospitality and the restaurant’s day-to-day operations. This role requires someone who is deeply wired for hospitality, with a genuine passion for people. Managers act as role models by exemplifying the restaurant’s culture and operational standards, holding team members accountable, and encouraging open communication within the team. They take a hands-on approach to leadership by managing busy shifts, engaging personally with guests, and actively driving business results through effective cost control and quality assurance processes.

Successful Chili’s managers are those who understand that every interaction counts, whether with guests or team members. The role demands a balance between heart and mind — leading with empathy while maintaining a sharp focus on meeting financial and operational goals. This includes hiring, training, and developing staff to step into more substantial roles, ensuring compliance with food safety standards, and championing restaurant initiatives that foster a positive work environment and community engagement.

Chili's leadership culture emphasizes values such as accountability, food perfection, and the belief that every guest matters. Managers are expected to be reflective, vulnerable, and transparent, owning challenges and learning from mistakes. In return, they are supported in a win-together atmosphere that celebrates successes and encourages collaboration. If you thrive in fast-paced environments, excel at multitasking, and take pride in being dependable and a strong team player, this role offers a fantastic opportunity to grow in a dynamic, hospitality-driven company where fun and professionalism coexist.

Joining Chili's as a Restaurant Manager means becoming part of a brand that deeply values its roots, its people, and its guests. With a legacy rooted in service excellence and community involvement, this role provides a platform for managers to make a tangible impact daily. Whether leading during a busy dinner rush or connecting with guests to guarantee a memorable experience, Chili's managers are critical to the ongoing success and vibrant culture of the restaurant.

Job Requirements

  • High school diploma or equivalent
  • proven experience in restaurant management or similar hospitality role
  • excellent communication and leadership skills
  • ability to multitask and work under pressure
  • strong problem-solving abilities
  • knowledge of food safety regulations
  • capability to train and develop staff
  • willingness to work flexible shifts including evenings and weekends

Job Qualifications

  • Proven leadership experience in a restaurant or hospitality environment
  • excellent interpersonal and communication skills
  • strong problem-solving and conflict resolution abilities
  • ability to manage multiple priorities in a fast-paced environment
  • experience with cost control and budget management
  • knowledge of food safety standards
  • ability to train and develop team members
  • commitment to fostering a positive team culture
  • high school diploma or equivalent
  • willingness to work flexible hours including nights and weekends

Job Duties

  • Ensure a great guest experience
  • role model and hold team members accountable to operational and quality standards
  • identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • foster open communication between team members and management
  • influence team member behaviors by championing change and restaurant initiatives
  • lead with heart and mind
  • drive business results by utilizing Chili's systems to effectively control costs
  • follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • hire, train, retain, and develop team members to take on larger roles
  • drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • understand and practice safe food handling procedures
  • communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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