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Restaurant Manager - Chili's Christiana DE & Surrounding Areas

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $44,000.00 - $62,100.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
flexible scheduling
Career development opportunities

Job Description

Chili's Grill & Bar, established in Dallas, Texas in 1975, has grown into a beloved casual dining restaurant known for its famous Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. With decades of experience in the hospitality industry, Chili's has built a strong reputation for delivering exceptional service, a fun and friendly atmosphere, and delicious food. The company is deeply committed to fostering a culture that values community, teamwork, and guest satisfaction. Operating in a fast-paced environment, Chili's continues to innovate while maintaining its roots in quality food and memorable dining experiences. Its leadership philosophy encourages Managers to be approachable, accountable, and actively engaged with both Team Members and Guests. Chili's seeks passionate individuals who thrive on creating connections and leading with heart and integrity.

The role of Restaurant Manager at Chili's Christiana DE & Surrounding Areas in Newark, DE, is pivotal to driving the restaurant's success. The Manager serves as the key link between the Team Members, guests, and the business operations. They are responsible for creating an outstanding guest experience by setting a positive example and holding Team Members accountable to operational and quality standards. This leadership role demands someone who is passionate about hospitality, confident in managing a diverse team, and capable of handling multiple priorities in a fast-paced environment.

Managers at Chili's lead by fostering open communication and encouraging transparency within their teams. They play an active role in hiring, training, retaining, and developing Team Members to help them grow professionally and take on greater responsibilities. A strong emphasis is placed on role modeling Chili's cultural beliefs including accountability, food perfection, and the philosophy that every guest counts. Managers are also expected to be self-reflective, taking responsibility for their actions and outcomes while encouraging the same accountability from their team.

Additionally, Restaurant Managers utilize Chili's business systems to control costs effectively, drive financial results, and ensure operational excellence through quality line checks and adherence to safety and food handling procedures. They maintain a balance between business goals and creating a positive work environment where teamwork thrives. Beyond internal operations, Managers are expected to enhance guest engagement and build relationships within the local community, ensuring Chili's remains a preferred dining destination.

This position requires strong multitasking skills, the ability to work well under pressure, and a dependable, team-oriented mindset. Chili's values Managers who are enthusiastic about their role, enjoy a collaborative workplace, and contribute to a winning culture where success is celebrated. This role offers a dynamic and rewarding career opportunity for those eager to lead a team towards excellence in hospitality and business performance.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management or leadership role
  • Strong communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Understanding of food safety standards
  • Leadership skills to develop and motivate team members
  • Dependable and team oriented

Job Qualifications

  • Experience in restaurant management or hospitality leadership
  • Strong leadership and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excellent multitasking and organizational skills
  • Knowledge of food safety and operational procedures
  • Proven ability to drive business results and control costs
  • Effective communication and team-building skills
  • High school diploma or equivalent

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as manager timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs

Job Criteria

Experience

Mid Level (3-7 years)


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