Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
401(k) Plan
Paid Time Off
Employee Discounts
performance bonuses
Career development opportunities
flexible scheduling
Job Description
Chili's is a well-established casual dining restaurant brand that originated in Dallas, Texas in 1975. Over the decades, Chili's has built a strong reputation in the casual dining industry by offering a delicious menu featuring Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand-shaken margaritas. The brand is deeply rooted in a culture of hospitality, quality food, and community engagement, making it a preferred destination for guests seeking a vibrant yet comfortable dining experience. Chili's commitment to service and its unique blend of fun and professionalism have made it a leader in the restaurant industry. With a legacy centered on service excellence and community involvement, Chili's continues to innovate and deliver memorable experiences to guests every day.
The role of a Chili's Manager is critical in maintaining and enhancing the restaurant's standards of hospitality and operational excellence. Chili's Managers are passionate about hospitality and excel in connecting with both team members and guests. They thrive in a leadership position that demands a balance of business acumen and emotional intelligence, supporting the team and ensuring a high-energy, fun work environment. This role requires a hands-on approach to managing restaurant operations, from delivering exceptional guest experiences to meeting financial goals. Managers at Chili's act as role models, fostering a positive culture that encourages accountability, teamwork, and continuous improvement.
As a Chili's Manager, you will lead by example, setting high standards for customer service and operational quality. This role involves overseeing team performance, ensuring compliance with food safety and operational protocols, and driving business results through effective cost control and resource management. Responsibilities include nurturing open communication between team members and management, championing change initiatives, and fostering a culture that aligns with Chili's core values such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. You will also have a significant role in hiring, training, and developing team members, supporting their growth within the company.
This full-time managerial role offers an annual salary ranging between $65,000 and $70,000, reflecting the importance of the position in delivering operational success and guest satisfaction. Ideal candidates are dependable, able to multitask efficiently, and comfortable working in a fast-paced environment. The role demands a leader who is self-reflective and transparent, willing to hold themselves accountable while encouraging the same in their team. Chili's Managers not only drive business performance but also cultivate a workplace where team members feel valued and motivated to excel. This position combines the challenge of leading a busy restaurant with the reward of fostering a positive and energetic team culture, making it a unique leadership opportunity in the hospitality industry.
The role of a Chili's Manager is critical in maintaining and enhancing the restaurant's standards of hospitality and operational excellence. Chili's Managers are passionate about hospitality and excel in connecting with both team members and guests. They thrive in a leadership position that demands a balance of business acumen and emotional intelligence, supporting the team and ensuring a high-energy, fun work environment. This role requires a hands-on approach to managing restaurant operations, from delivering exceptional guest experiences to meeting financial goals. Managers at Chili's act as role models, fostering a positive culture that encourages accountability, teamwork, and continuous improvement.
As a Chili's Manager, you will lead by example, setting high standards for customer service and operational quality. This role involves overseeing team performance, ensuring compliance with food safety and operational protocols, and driving business results through effective cost control and resource management. Responsibilities include nurturing open communication between team members and management, championing change initiatives, and fostering a culture that aligns with Chili's core values such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. You will also have a significant role in hiring, training, and developing team members, supporting their growth within the company.
This full-time managerial role offers an annual salary ranging between $65,000 and $70,000, reflecting the importance of the position in delivering operational success and guest satisfaction. Ideal candidates are dependable, able to multitask efficiently, and comfortable working in a fast-paced environment. The role demands a leader who is self-reflective and transparent, willing to hold themselves accountable while encouraging the same in their team. Chili's Managers not only drive business performance but also cultivate a workplace where team members feel valued and motivated to excel. This position combines the challenge of leading a busy restaurant with the reward of fostering a positive and energetic team culture, making it a unique leadership opportunity in the hospitality industry.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role
- Strong organizational and multitasking skills
- Dependable team player
- Ability to work flexible hours including nights, weekends, and holidays
- Excellent problem-solving skills
- Effective communication skills
Job Qualifications
- Proven experience in restaurant management or a similar hospitality leadership role
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Ability to work effectively in a fast-paced, high-energy environment
- Knowledge of food safety and operational standards
- Demonstrated capability to manage costs and drive business results
- Commitment to fostering an inclusive and positive workplace culture
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems such as our manager timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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