Chili's logo

Restaurant Manager - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $61,000.00 - $66,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

Chili's is a renowned casual dining restaurant that was founded in Dallas, Texas, in 1975. Over the decades, Chili's has established itself as a go-to destination for those craving bold flavors, with specialties such as Big Mouth burgers, house smoked ribs, sizzling fajitas, and handcrafted margaritas. The brand has not only carved out a significant niche in the industry through its flavorful menu offerings but also through a deeply rooted commitment to exceptional service, genuine hospitality, and community engagement. As a vibrant part of the casual dining sector, Chili's prides itself on providing an inviting atmosphere where guests can relax and enjoy memorable experiences every day. Rooted in tradition but continually modernizing, Chili's remains dedicated to upholding high standards of food quality, customer satisfaction, and team collaboration.

The role of a Chili's Manager is integral to continuing this legacy by serving as the connective tissue between the team and the guests. This full-time position offers an annual salary range typically between $61,000 and $66,000. Within this leadership role, managers are encouraged to foster a positive and energetic work environment that thrives on teamwork and mutual respect. They are tasked with overseeing daily operations, ensuring guests have exceptional dining experiences, and driving key business results. Beyond management duties, these leaders act as mentors and role models, cultivating a culture that values accountability, open communication, and continuous improvement. The ideal candidate is someone who not only has a passion for hospitality but also demonstrates resilience, empathy, and a proactive approach to problem-solving.

In addition to managing operational aspects such as cost control, training, and hiring, Chili's Managers play an active role in community engagement, helping to strengthen the brand's local presence. They are expected to champion company initiatives, uphold safety and quality standards, and be transparent and vulnerable enough to admit mistakes and learn from them. This nuanced balance of business acumen and emotional intelligence ensures that the team remains motivated and that guests consistently leave satisfied. At Chili's, management is about leading with both heart and mind, which means that success is measured not just in dollars but in team cohesion and guest happiness. Candidates who thrive in a fast-paced environment, excel at multitasking, and are dependable team players will find this role fulfilling and rewarding.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years of management experience in a restaurant or hospitality setting
  • Strong interpersonal and leadership skills
  • Ability to work flexible hours including evenings and weekends
  • Dependable and able to multitask
  • Willingness to foster open communication and team engagement
  • Commitment to upholding safety standards

Job Qualifications

  • Experience in restaurant or hospitality management
  • Strong leadership and communication skills
  • Ability to manage a fast-paced environment
  • Excellent problem-solving capabilities
  • Knowledge of food safety and sanitation standards
  • Experience with team training and development
  • Ability to drive business and financial results

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems such as our manager timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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