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Restaurant Manager - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Chili's is a renowned casual dining restaurant chain that was born in Dallas, Texas in 1975. Over the decades, Chili's has established itself as a beloved destination for guests craving iconic dishes such as Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas. The establishment prides itself on a vibrant culture of fun paired with a deep-rooted commitment to service, hospitality, and community involvement. Chili's culture is built on the foundation that every guest counts, food perfection is paramount, and accountability and teamwork are essential to the company's ongoing success. This is reflected in Chili's persistent efforts to deliver an exceptional dining experience while fostering a positive environment for both guests and team members.

As a casual dining restaurant chain, Chili's is staffed by passionate individuals who thrive in a lively, high-energy work environment. The company is all about connecting with guests and team members alike, valuing teamwork and a willingness to go above and beyond. The management team stands at the core of this hospitality-driven operation, serving as the critical link between operational success, guest satisfaction, and team development. The managerial role at Chili's is designed for those who embrace responsibility and enjoy leading teams, driving business results, and creating an environment where everyone feels welcomed and valued.

The Chili's Manager role is a leadership position that demands a balance of passion for hospitality, operational excellence, and people management skills. Managers are entrusted with the responsibility of ensuring that guests receive a great experience every time they visit. The successful Chili's Manager is one who can embody the restaurant's Cultural Beliefs, including "Every Guest Counts," "Food Perfection," "Be Accountable," and "Play Restaurant." This role is not just about managing day-to-day operations but also about inspiring the team, fostering open communication, accountability, and leading with both heart and mind.

In this role, the Manager will oversee various aspects of the restaurant, including driving guest engagement, training and developing team members, following operational systems, and controlling costs effectively. A Chili's Manager needs to be a role model who holds team members accountable to operational and quality standards while maintaining a positive and motivating atmosphere. The Manager also takes the initiative to identify the root causes of issues, demonstrating vulnerability and transparency by holding themselves accountable first. This approach helps build trust and encourages a culture of continuous improvement.

The position is perfect for dependable team players who prefer a fast-paced workplace and excel in multitasking. The ideal candidate is passionate about hospitality and thrives in an environment where teamwork and fun are integral to the work culture. This full-time role offers an annual salary ranging from $65,000 to $70,000, reflecting the importance of the position within Chili's organizational framework.

Overall, the Chili's Manager role is a significant opportunity to grow as a leader in the hospitality industry, contributing to a well-loved brand that emphasizes community, customer service, and a dynamic work atmosphere. It presents a rewarding career path for individuals who are enthusiastic about making guests feel special, leading teams with integrity, and achieving outstanding business results in a supportive, fun environment.

Job Requirements

  • High school diploma or equivalent
  • Relevant experience in restaurant or hospitality management
  • Strong multitasking and organizational skills
  • Dependable and team-oriented
  • Ability to work in a fast-paced environment
  • Availability to work flexible hours including evenings and weekends

Job Qualifications

  • Experience in restaurant management or a similar leadership role
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal abilities
  • Ability to manage multiple tasks in a fast-paced environment
  • Knowledge of food safety and handling procedures
  • Proven track record of driving business results and controlling costs
  • Ability to train, develop, and retain team members
  • Passion for hospitality and delivering excellent guest experiences

Job Duties

  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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