Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
Chili's Grill & Bar is a leading establishment in the casual dining industry, founded in Dallas, Texas, in 1975. Over the decades, Chili's has become synonymous with a fun culture and a passion for providing exceptional hospitality. Known for iconic menu items like Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's remains a favorite destination for guests seeking a friendly and flavorful dining experience. The company prides itself on a legacy rooted in service, hospitality, and community engagement, always striving to give back and make a positive impact. With a vibrant and inclusive culture, Chili's offers a welcoming atmosphere where both Guests and Team Members feel valued and respected.
The Manager role at Chili's is pivotal to maintaining this legacy of excellence. Managers at Chili's are not just supervisors but leaders wired for hospitality. They understand that success stems from connecting with both Team Members and Guests, fostering a collaborative and energized environment where everyone can thrive. This role demands a blend of operational leadership, team development, and guest engagement, all underpinned by a genuine passion for service. A Chili's Manager is someone who takes the business seriously but also knows how to inject fun into the daily operations, striking a balance between achieving top business results and building memorable experiences.
As a Chili's Manager, you will be the critical link ensuring that every shift runs smoothly and every guest leaves satisfied. Your responsibilities include delivering a great Guest experience, upholding operational and quality standards, and fostering open and transparent communication within the team. You will lead by example, demonstrating accountability, vulnerability, and a commitment to continuous improvement. Utilizing Chili's established systems, you'll drive business results by effectively managing costs and maintaining food safety standards. Hiring, training, retaining, and developing Team Members to grow into larger roles is a key part of your job, ensuring a strong and capable team that can perform at its best.
Moreover, Managers at Chili's play an active role in community engagement and embody the company’s cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. These values guide every decision and interaction, helping to create a culture where teamwork is celebrated, and exceptional service is the norm. The Manager role is ideal for dependable, team-oriented individuals who excel in fast-paced environments and possess strong multitasking skills. This full-time role offers the opportunity to be part of a dynamic team dedicated to delivering unparalleled guest experiences and fostering a supportive workplace where both personal and professional growth are encouraged.
The Manager role at Chili's is pivotal to maintaining this legacy of excellence. Managers at Chili's are not just supervisors but leaders wired for hospitality. They understand that success stems from connecting with both Team Members and Guests, fostering a collaborative and energized environment where everyone can thrive. This role demands a blend of operational leadership, team development, and guest engagement, all underpinned by a genuine passion for service. A Chili's Manager is someone who takes the business seriously but also knows how to inject fun into the daily operations, striking a balance between achieving top business results and building memorable experiences.
As a Chili's Manager, you will be the critical link ensuring that every shift runs smoothly and every guest leaves satisfied. Your responsibilities include delivering a great Guest experience, upholding operational and quality standards, and fostering open and transparent communication within the team. You will lead by example, demonstrating accountability, vulnerability, and a commitment to continuous improvement. Utilizing Chili's established systems, you'll drive business results by effectively managing costs and maintaining food safety standards. Hiring, training, retaining, and developing Team Members to grow into larger roles is a key part of your job, ensuring a strong and capable team that can perform at its best.
Moreover, Managers at Chili's play an active role in community engagement and embody the company’s cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. These values guide every decision and interaction, helping to create a culture where teamwork is celebrated, and exceptional service is the norm. The Manager role is ideal for dependable, team-oriented individuals who excel in fast-paced environments and possess strong multitasking skills. This full-time role offers the opportunity to be part of a dynamic team dedicated to delivering unparalleled guest experiences and fostering a supportive workplace where both personal and professional growth are encouraged.
Job Requirements
- high school diploma or equivalent
- dependable team player
- ability to work in a fast-paced environment
- excellent multitasking skills
- availability to work flexible hours including evenings, weekends, and holidays
- strong leadership qualities
- basic knowledge of safe food handling
Job Qualifications
- previous experience in restaurant management or hospitality leadership
- strong communication and interpersonal skills
- ability to lead and motivate a diverse team
- experience in customer service excellence
- knowledge of operational systems and cost control
- understanding of food safety standards
- problem-solving and conflict resolution skills
- commitment to fostering a positive workplace culture
Job Duties
- ensure a great Guest experience
- role model and hold Team Members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first
- foster open communication between Team Members and Management
- influence Team Member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems such as Manager Timeline and performing quality Line Checks
- hire, train, retain, and develop Team Members to take on larger roles
- drive Guest engagement within the restaurant and the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and Cultural Beliefs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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