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Restaurant Manager - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
flexible scheduling

Job Description

Chili's Grill & Bar is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. With decades of experience in the industry, Chili's has become a beloved destination for guests seeking flavorful Big Mouth burgers, house-smoked ribs, sizzling fajitas, and expertly crafted hand-shaken margaritas. The company prides itself on its deep-rooted legacy of exceptional hospitality, outstanding service, and a strong commitment to giving back to the communities it serves. Known for its vibrant and fun culture, Chili's blends a serious dedication to its business goals with a lively atmosphere that makes every visit enjoyable for both guests and team members alike.

As a leader in the casual dining sector, Chili's places great emphasis on creating an environment where people feel welcome, valued, and connected. The company fosters a culture where teamwork, open communication, and mutual respect reign, empowering team members to thrive and grow within the organization. Chili's managers play a pivotal role in upholding these values, serving as the vital link between guests, team members, and the operational success of the restaurant.

The role of a Chili's Manager is dynamic and multifaceted, requiring a passion for hospitality and an unwavering commitment to guest satisfaction. This full-time position offers a competitive annual salary ranging from $65,000 to $70,000. Managers are wired for hospitality and excel at creating exceptional experiences by connecting meaningfully with guests and motivating team members to exceed expectations. They thrive in a fast-paced, high-energy environment where they lead by example, driving business results while fostering a positive and inclusive workplace culture.

Managers at Chili's are responsible for ensuring a memorable guest experience on every occasion, balancing the financial and operational aspects of the restaurant while maintaining high-quality standards. They serve as role models, holding team members accountable and championing initiatives that drive continuous improvement. By fostering open communication and transparency, Chili's managers cultivate an atmosphere of trust and collaboration that empowers individuals to succeed.

A successful manager embodies the company’s cultural beliefs of Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. This means focusing not only on tangible business outcomes but also on cultivating genuine relationships within the restaurant and the wider community. They oversee hiring, training, and development to build a strong team, ensuring safety regulations and operational systems are consistently upheld. With a keen eye on cost control and business efficiency, managers utilize Chili's established systems to optimize performance while never compromising on quality or service.

Overall, the Management role at Chili's offers a rewarding career path for those who are dependable team players with great multitasking abilities, capable of thriving in fast-paced environments. It is an opportunity to be at the forefront of a company known for its enthusiasm, innovation, and dedication to making every guest feel special. Whether leading a team through a busy shift or engaging with visitors to create outstanding dining experiences, Chili's managers are integral to the brand's continued success and vibrant culture.

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant management or supervisory experience preferred
  • Strong leadership skills
  • Excellent communication skills
  • Ability to multitask in a fast-paced environment
  • Knowledge of safe food handling practices
  • Ability to lead, motivate, and develop team members
  • Dependable and team-oriented

Job Qualifications

  • High school diploma or equivalent
  • Previous management or supervisory experience in the restaurant or hospitality industry preferred
  • Strong leadership and interpersonal skills
  • Excellent communication and organizational abilities
  • Ability to multitask and work efficiently in a fast-paced environment
  • Knowledge of food safety standards and operational procedures
  • Demonstrated ability to foster teamwork and positive work culture
  • Proficiency with business and operational management systems

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our manager timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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