Restaurant Manager - Chili's

Chili's is a well-established casual dining restaurant chain that originated in Dallas, Texas in 1975. Over the decades, Chili's has become synonymous with a fun and vibrant culture, known for its Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. The company prides itself on its commitment to delivering memorable experiences, exceptional service, and quality food to every Guest, every day. Chili's has a proud legacy deeply rooted in hospitality, service excellence, and community involvement, making it a favored destination for casual dining across the country.

Chili's is currently seeking passionate and dedicated Managers who are wired for hospitality and deeply understand the importance of connecting with both Team Members and Guests. The ideal candidate will thrive in a fast-paced, high-energy environment and will excel in leading a team to deliver top-notch service while ensuring business objectives are met efficiently. The Manager role is integral to the success of each restaurant, acting as the vital link that drives operations, fosters teamwork, and promotes a culture of fun and accountability.

In this leadership position, you will be responsible for ensuring an outstanding Guest experience from the moment they walk into the restaurant. You will model and enforce operational and quality standards, hold Team Members accountable, and embrace open communication to build trust and transparency within your team. You will be tasked with identifying root causes of challenges encountered and leading by example through self-reflection and accountability. Your role includes championing change initiatives and motivating Team Members to stay aligned with Chili's operational systems and cultural beliefs.

As a Chili's Manager, you will lead with both heart and mind, managing financial responsibilities including cost control by utilizing Chili's proven business systems. You'll follow established operational procedures, such as the Manager Timeline and conducting quality Line Checks, to maintain consistent service and food quality standards. Hiring, training, retaining, and developing Team Members for career growth will be a vital part of your role, ensuring the restaurant is staffed with skilled and motivated individuals.

Your responsibilities will also extend beyond the restaurant's four walls as you engage with Guests and cultivate relationships within the local community. Additionally, you will ensure compliance with safe food handling procedures and embody Chili's culture and core beliefs which include principles like every Guest counts, food perfection, being accountable, and playing restaurant. This role demands a dependable, multitasking team player who flourishes in fast-paced environments and is eager to contribute positively to a fun and successful team atmosphere. This is an outstanding opportunity for those passionate about hospitality and leadership to grow their career in a company that celebrates teamwork and performance with a fun, win-together culture.