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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Nando's is a renowned international restaurant chain celebrated for its delicious flame-grilled peri-peri chicken and vibrant, welcoming atmosphere. With a strong commitment to quality, culture, and community, Nando's has cultivated a unique dining experience that combines top-tier food with a dynamic, energetic environment. As a leader in the casual dining industry, Nando's emphasizes not only delivering exceptional meals but also creating memorable experiences for guests and nurturing a passionate, engaged team of employees known as Nandocas. The company consistently upholds values of integrity, pride, family, and personal growth, making it a sought-after employer for individuals who thrive in fast-paced, customer-focused... Show More
Job Requirements
- Must be certified in all hourly positions and pass manager training within allotted time and complete additional training related to the Restaurant Manager role
- Must be certified in opening, closing and changeover procedures
- Must be certified in people, product and place modules within a reasonable timeframe
- Must pass background and credit checks
- Must be able to work at any restaurant within the region considering food, alcohol licensing and transportation regulations
Job Qualifications
- High school diploma or equivalent
- Proven experience in restaurant management or supervisory roles
- Certification in all hourly positions and completion of manager training
- Certification in opening, closing, and changeover procedures
- Competency in people management, product quality control, and place maintenance modules
- Strong leadership and coaching skills
- Excellent communication and interpersonal skills
- Ability to manage restaurant financials including labor and food costs
- Experience in handling cash management and security protocols
Job Duties
- Lead and inspire your team by building confidence and fostering relationships with guests and Nandocas
- Train and develop Nandocas to assume additional responsibilities
- Provide consistent feedback, performance coaching, and handle disciplinary actions as needed
- Set goals and communicate professionally to resolve situations effectively
- Delegate tasks to empower team members
- Oversee shifts to maintain food safety, operational standards, and excellent guest experiences
- Utilize restaurant financials to manage labor and food costs
- Ensure the safety and security of the restaurant through safeguarding keys, securing premises, and setting alarms
- Support marketing initiatives and salesmanship contests
- Manage responsible cash handling including safe counts, deposits, cashier checkouts, and discount authorizations
- Execute opening and closing duties such as reviewing staff lineups, inventory checks, prep sheets, and final walkthroughs
- Own back-of-house operations including prep lists, cook sheet utilization, and line checks
- Conduct thorough shift changeovers ensuring all monies and inventories are reconciled and communication logs updated
- Lead one of the three pillars of excellence - People, Product, or Place by energizing teams, maintaining high food quality standards, or ensuring restaurant upkeep and merchandising displays respectively
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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