Restaurant Manager, Brassica Restaurant - Waldorf Astoria Atlanta Buckhead

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Waldorf Astoria is a renowned luxury hotel brand, part of Hilton's portfolio, known worldwide for its exceptional hospitality and refined guest experiences. This particular opportunity is at the Waldorf Astoria property located in one of Atlanta's most prestigious neighborhoods. The hotel itself is a striking 42-story tower offering over 200 rooms, including guest rooms and private residences, complemented by more than 10,000 square feet of versatile meeting space. It features three distinctive food and beverage outlets, including a fine dining restaurant, a sophisticated bar, and exclusive in-room dining services. The Waldorf Astoria brand is deeply committed to creating unforgettable experiences for its guests, fostering meaningful opportunities for its team members, and positively impacting the local community. The environment here is upscale and highly professional, characterized by a dedication to excellence and luxury service standards.

The Restaurant Manager role within the Brassica restaurant at this Atlanta property is a key leadership position. This role involves overseeing the day-to-day operations of Brassica, the hotel's signature dining outlet, ensuring that guests experience impeccable service and outstanding cuisine. Reporting directly to the Assistant Director of Food and Beverage, the Restaurant Manager will lead a sizeable team comprising two Food and Beverage Supervisors and approximately 30 front-of-house team members. This leadership role demands an individual who is not only a capable and motivated manager but also someone passionate about developing talent and driving a high level of team performance. The Restaurant Manager is responsible for all aspects of the restaurant's operations, including financial performance, maintaining an excellent social media reputation, capturing local market dining traffic, and fostering positive employee relations.

Ideal candidates will bring at least two years of restaurant management experience in a sophisticated, upscale dining atmosphere, preferably within a Forbes-rated environment. Strong knowledge of beverage programs is essential, alongside a demonstrated ability to lead teams to accomplish customer satisfaction and business growth goals. This role requires a dynamic individual with excellent communication skills, a passion for hospitality, and an unwavering commitment to upholding the prestigious standards of the Waldorf Astoria brand. Joining the team means embracing Hilton’s core values, which emphasize hospitality, integrity, leadership, teamwork, ownership, and urgency – all contributing to an outstanding and memorable guest experience. The position offers the chance to work within a globally recognized hotel group that values its team members through exceptional employee benefits and career development opportunities. Cost controls, marketing, budgeting, and regulatory compliance are key elements of the managerial responsibilities, requiring an organized, detail-oriented approach to managing operations. Overall, the Restaurant Manager will play a critical role in ensuring the success and reputation of Brassica as a premier dining destination in Atlanta.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years of management experience in upscale or luxury restaurant settings
  • Strong knowledge of beverage programs and service standards
  • Excellent leadership and team management capabilities
  • Proficient in budgeting, cost control, and marketing strategies
  • Ability to maintain high standards of guest service and satisfaction
  • Compliance with health, safety, and alcohol service regulations

Job Qualifications

  • At least 2 years of restaurant management experience in an upscale dining environment
  • Experience in a Forbes-rated environment
  • Strong beverage knowledge
  • Exceptional leadership and team development skills
  • Proven ability to manage financial performance related to restaurant operations
  • Excellent communication and interpersonal skills
  • Ability to implement marketing and sales initiatives
  • Understanding of regulatory compliance in food and beverage operations

Job Duties

  • Lead daily operations including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
  • Deliver exceptional guest experiences by monitoring service and product quality, assessing guest satisfaction, addressing issues, and identifying opportunities for improvement
  • Inspire and develop the team by supervising, coaching, and mentoring team members, conducting performance evaluations, providing professional development, and recognizing achievements
  • Drive revenue growth through innovative marketing strategies, up-selling techniques, and promotional initiatives
  • Recruit and onboard talent by leading hiring efforts, conducting interviews, and training new team members
  • Uphold regulatory standards by maintaining compliance with health, safety, sanitation, and alcohol awareness regulations

Job Criteria

Experience

Mid Level (3-7 years)


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