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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
growth opportunities
Employee training programs
supportive work environment
competitive pay
flexible scheduling
Professional Development
Health and safety protocols
Job Description
Dunkin Donuts is a well-established and popular quick service restaurant franchise known for its coffee, baked goods, and fast casual dining experience. As a Dunkin Donuts franchisee located in Shrewsbury, MA, this particular outlet is dedicated to maintaining a high standard of customer service, quality products, and a positive work culture. The company prides itself on valuing its employees as much as its customers, recognizing that hardworking and enthusiastic team members are crucial to its continued success and growth. This franchise operates with the philosophy that every interaction with a guest makes a significant difference, emphasizing speed and exceptional service.... Show More
Job Requirements
- Previous managerial experience preferred but not required
- Previous fast food or quick service restaurant experience required
- Top-notch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
- Works well under pressure and is able to multi-task
- Financial literacy and analytical or problem solving skills
- Access to a vehicle and a valid driver’s license required
- Ability to lift 50 lbs
- Must submit to a background check
Job Qualifications
- Strong verbal and written communication skills
- Excellent leadership skills
- Customer service expertise
- Financial literacy and analytical problem solving skills
- Previous fast food or quick service restaurant experience
- Ability to work well under pressure and multitask
- Access to a vehicle and a valid driver’s license
Job Duties
- Drive sales and profitability through effective execution of the company business plan
- Create a positive working environment by fostering teamwork through effective training, communication and relationship building
- Conduct oneself in a professional manner when dealing with customers, team members and corporate management
- Act as a role model by adhering to all state and federal labor and health laws and upholding company policies and standards of performance and conduct
- Work with integrity, honesty and accountability in all situations
- Hire, train and oversee a team of employees delivering exceptional guest service
- Monitor financial performance and address operational challenges
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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