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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,500.00 - $62,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
retirement plans
flexible scheduling
Employee wellness programs
Job Description
Crystal Creek Hospitality is a distinguished collection of independently spirited and branded hotels dedicated to delivering remarkable hospitality experiences. Known for its commitment to enriching the lives of its employees, guests, and local communities, Crystal Creek Hospitality nurtures a culture of mutual respect, trust, and teamwork. This esteemed hospitality company operates a diverse range of hotels that blend classic elegance with contemporary comforts. Their approach emphasizes values such as engagement, care, ownership, and appreciation, alongside fostering a fun and welcoming environment. At the heart of Crystal Creek Hospitality’s success is a team-oriented ethos that encourages collaboration without egos, creating vibrant... Show More
Job Requirements
- Restaurant management experience required
- TIPS certification required
- strong customer service aptitude and ability
- strong analytical and reasoning skills
- excellent verbal and written communication skills
- excellent organizational and time management skills
- excellent problem solving and conflict resolution skills
- active team player with ability to collaborate across teams
- bachelor and or associates degree preferred not required
Job Qualifications
- Restaurant management experience
- TIPS certification
- strong customer service aptitude
- strong analytical and reasoning skills
- excellent verbal and written communication skills
- excellent organizational and time management skills
- excellent problem solving and conflict resolution skills
- ability to collaborate across teams
- bachelor or associates degree preferred but not required
Job Duties
- Recruit interview hire and train new restaurant and bar staff
- manage guest feedback
- advertise daily weekly and monthly promotions of the restaurant and bar
- ensure staff are following all food and drink control and safety regulations
- create employee schedules based on forecasted guest numbers
- track and document inventory ensuring appropriate product levels are maintained
- manage staff performance including coaching sessions
- oversee departmental communications and meetings including daily pre-shift stand ups and monthly all staff meetings
- develop a continuous improvement plan
- confirm all new bartenders are TIPS certified
- plan and create menus
- collaborate with department heads on events and marketing
- ensure onboarding paperwork for new hires is complete and accurate
- monitor adherence to hotel policies and procedures
- educate employees on handbook contents during onboarding
- administer training programs to ensure compliance
- ensure compliance with employment-related regulations
- maintain effective communication within the department and across all hotel staff
- identify and rectify safety hazards
- participate in projects and assignments ensuring guidelines are followed
- develop positive rapports with all stakeholders
- uphold culture values goals and human resource programs of the hotel and company
- maintain a professional appearance and attitude
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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