Restaurant Manager - Armstrong

Crystal Creek Hospitality is a distinguished collection of independently spirited and branded hotels dedicated to delivering remarkable hospitality experiences. Known for its commitment to enriching the lives of its employees, guests, and local communities, Crystal Creek Hospitality nurtures a culture of mutual respect, trust, and teamwork. This esteemed hospitality company operates a diverse range of hotels that blend classic elegance with contemporary comforts. Their approach emphasizes values such as engagement, care, ownership, and appreciation, alongside fostering a fun and welcoming environment. At the heart of Crystal Creek Hospitality’s success is a team-oriented ethos that encourages collaboration without egos, creating vibrant workplaces and outstanding guest experiences.

The Restaurant Manager role within Crystal Creek Hospitality is a pivotal position responsible for overseeing the operational success of the restaurant and bar. This role is integral to maintaining daily logistics including employee scheduling, guest feedback management, inventory control, and ensuring compliance with all local liquor licensing and safety regulations. Beyond operations, the Restaurant Manager drives marketing efforts and promotional advertising initiatives aimed at enhancing guest visitation and profitability. This leadership position demands a versatile professional who can manage front-of-house staff performance, cultivate a warm and upscale-yet-comfortable ambiance, and create meaningful guest connections through exceptional service. Reporting directly to the Food & Beverage Director, the Restaurant Manager collaborates closely with restaurant chefs, hotel leadership, and external partners such as vendors and local government officials.

Responsibilities extend from recruitment, training, and certification compliance to team scheduling based on guest forecasting. The Manager also facilitates important communications within the department through daily pre-shift briefings, monthly staff meetings, and ensuring effective dissemination of leadership directives. This role includes the development of continuous improvement plans and participation in events and marketing collaborations to uphold the brand's values and service standards. The physical demands of the job require the ability to stand, walk, lift, and handle various tasks in an active hospitality environment. Overall, this is a dynamic opportunity for a motivated hospitality professional passionate about delivering outstanding restaurant management in a supportive, values-driven company.