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Restaurant Manager & Certified Sommelier

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates at Concord-managed hotels
Training and development opportunities
Career advancement opportunities

Job Description

Concord Hospitality is a renowned leader in the hospitality industry, known for its dedication to quality, integrity, community, profitability, and fun. As a company, Concord Hospitality operates a variety of hotels and resorts, emphasizing a strong "Associate First" culture that supports growth, work-life balance, and diversity among its team members. The organization prides itself on being an equal opportunity employer committed to creating a diverse and inclusive work environment, striving to be a Great Place to Work for All. This culture not only fosters career advancement but also ensures that every associate feels valued and empowered to perform at their best. Concord Hospitality understands the importance of training and development and invests heavily in its associates at every level to help them succeed and grow.

We are currently seeking a dynamic Restaurant Manager & Certified Sommelier to join our food and beverage team. This role is integral to maintaining exceptional guest experiences while meeting both operational and financial goals within the restaurant setting. The Restaurant Manager is tasked with leading, inspiring, and mentoring the team to deliver quality, consistency, and service excellence. This role goes beyond standard management duties by involving direct engagement with staff development, ensuring meals are not only served promptly but also meet strict quality and presentation standards.

As a Concord Leader, you will inspire greatness within your team by encouraging and supporting team members to reach their fullest potential. You will foster a work environment that is recognized as a Great Place to Work by leading with integrity, transparency, respect, and professionalism. Caring for your team and their families is a cornerstone of this leadership role, reflecting Concord's genuine commitment to associate wellbeing. Responsibilities include delivering friendly and professional service, ensuring food quality and guest satisfaction, and managing the day-to-day restaurant performance through thoughtful coaching and staff development. Additionally, you will collaborate closely with culinary and beverage teams to oversee food production and beverage selections, including wines and liquors, aligning with the restaurant’s vision and financial objectives.

This position also involves strategic participation in financial planning, budgeting, sales goal achievement, marketing initiatives, and labor management to control costs effectively. Your expertise as a Certified Sommelier will be essential in overseeing beverage selection, pricing, and procurement to enhance the overall guest experience. Concord Hospitality offers a competitive compensation package and a comprehensive array of benefits designed to support the professional and personal growth of its employees. Joining Concord means becoming part of a vibrant culture built on solid foundational values and a shared pride in the company's success. You will be empowered with the tools, training, and support necessary to drive the restaurant's success and contribute to an exceptional guest experience.

Job Requirements

  • Experience in restaurant management, hospitality, or food and beverage operations
  • Strong leadership, communication, and organizational skills
  • Commitment to guest satisfaction and team development

Job Qualifications

  • Experience in restaurant management, hospitality, or food and beverage operations
  • Strong leadership, communication, and organizational skills
  • Commitment to guest satisfaction and team development
  • Certification as a Sommelier
  • Proven ability to manage a high-performing food and beverage team
  • Knowledge of wine selection, beverage procurement, and pricing strategies
  • Ability to conduct staff training and development programs
  • Financial acumen related to budgeting, sales, and cost management

Job Duties

  • Deliver friendly, professional service and maintain high standards of food quality, presentation, and guest satisfaction
  • Ensure meals are served promptly, with proper portioning, plating, and temperature
  • Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations
  • Lead daily service briefings and ongoing staff development programs
  • Monitor daily restaurant performance and provide coaching, feedback, and evaluations
  • Collaborate with the Chef on food production, quality, and presentation
  • Oversee selection, pricing, and procurement of beverages, including wine and liquor
  • Assist in financial planning, budgeting, and achieving restaurant sales and cost goals
  • Execute marketing initiatives, enhance guest experience, and identify revenue opportunities
  • Maintain labor management and cost controls in line with financial objectives

Job Criteria

Experience

Mid Level (3-7 years)


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