
Job Overview
Employment Type
Full-time
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Subway is a globally recognized fast-food restaurant franchise known for providing fresh, delicious, and customizable sandwiches and salads. Established with a commitment to convenience, quality, and customer satisfaction, Subway continues to expand by offering a trusted dining experience. As part of an extensive network of eateries, each Subway restaurant operates under a high standard for service, cleanliness, and operational excellence, ensuring that every guest enjoys the brand promise of 'Convenience You Can Trust.' \n\nAs a Subway Restaurant Manager, you will play a pivotal role in overseeing the daily operations of the restaurant, focusing on fostering a positive, customer-centric environment. Your responsibilities encompass managing your team by recruiting top talent, offering ongoing training and development, and ensuring all health department regulations and company standards are met. This role demands leadership that motivates employees to deliver superior guest experiences consistently. \n\nIn this position, you will manage profitability and inventory levels closely while implementing strategies to identify and capitalize on sales trends. The role requires a hands-on leader who models a positive, energetic attitude both inside and outside the restaurant, championing a culture that emphasizes exceptional service and operational efficiency. You will also be responsible for maintaining organized, process-driven operations, communicating company objectives clearly to your team, and setting performance expectations that encourage continuous improvement. \n\nEffective scheduling to meet guest demand while controlling labor costs is essential, alongside cultivating an organized workplace that supports operational excellence. Strong financial oversight is vital, requiring management of payroll, loss prevention efforts, and controllable expenses to ensure maximum profitability. This dynamic and fast-paced position calls for someone who thrives in ambiguity and can effectively prioritize and execute plans to drive results. \n\nThe Subway Restaurant Manager must possess a people-first mindset, recognizing that both team members and guests deserve an excellent experience. This role involves being available as needed, often beyond typical hours, to ensure all aspects of the restaurant run smoothly. The position requires a valid driver's license and a satisfactory motor vehicle record, emphasizing the importance of reliability and responsibility. Subway seeks a committed manager who aspires to lead by example, inspiring their team to uphold brand standards and exceed guest expectations consistently.
Job Requirements
- High school diploma or GED
- minimum of 1-2 years food service management experience in a similar environment
- must have a valid driver's license
- satisfactory motor vehicle record
- ability to work 50-60 hours per week
- availability to be on call 24/7
- ability to lift up to 40 pounds
- ability to stand, walk, sit, bend, squat, stoop, and operate business equipment
- excellent communication skills
- strong leadership capabilities
- experience in scheduling and labor control
- must be able to manage payroll and expenses
- must be able to recruit, train, and develop staff
Job Qualifications
- People-first mindset emphasizing great experiences for team members and guests
- strong team building, leadership, and managerial skills including feedback, recruiting, hiring, and performance management
- effective communicator capable of simplifying complex issues
- ability to plan, prioritize, and handle ambiguity with energy and execution focus
- experience managing work schedules within budget
- strong business acumen
- valid driver's license and satisfactory motor vehicle record
- availability to be on call 24/7
Job Duties
- Manage day-to-day operations including hiring, training, and developing team members while driving profitability
- train and direct team to ensure food preparation and service comply with brand, company, and health regulations
- build and foster a guest-focused culture providing convenience and trust
- serve as a role model with a high energy, friendly attitude to team members and guests
- actively manage profit and loss and inventory by identifying sales trends and implementing action plans to increase sales
- create an organized and process-oriented environment
- communicate company objectives clearly to align team efforts with company strategy
- set clear performance expectations, track results, and manage team performance for continuous improvement
- schedule team members effectively to meet guest demand while controlling labor costs
- create a culture of people-first, superior guest service, and operational excellence
- practice disciplined expense management and thorough planning
- forecast and analyze business trends, payroll, loss prevention, and controllable expenses to maximize performance and profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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