Restaurant Manager

Steak 'n Shake is a renowned quick-service restaurant (QSR) brand with a rich heritage and a reputation for blending tradition with bold innovation. Known for its commitment to hospitality, Steak 'n Shake constantly pursues redefining the quick-service dining experience, making sure every guest feels welcome, valued, and cared for. With a network of restaurants, the brand emphasizes operational excellence and a hands-on leadership approach to create memorable experiences for customers and maintain high standards across all locations. Recognized as a Maximum Wage Employer, Steak 'n Shake offers competitive hourly wages—paying up to $23.25 per hour—and provides unique bonus pay options, including Bitcoin bonus pay and a newborn match program to help employees achieve long-term financial growth.

The Restaurant Manager role at Steak 'n Shake is a dynamic and hands-on leadership position. Reporting directly to the General Manager or Franchise Partner, you will take charge of operational success and team development by leading from the front. Unlike conventional managerial positions, this role requires active participation in day-to-day restaurant operations such as working the line, prepping food, maintaining cleanliness, and serving guests across all shifts—opening, mid-day, and closing. The Restaurant Manager sets the tone by wearing a professional uniform daily, embodying the brand standards, food safety practices, and service protocols to inspire the team and uphold Steak 'n Shake’s high-quality experience.

Financial performance management is a critical component of this leadership role. You will own the Profit & Loss (P&L) responsibilities, which involve managing food costs, controlling inventory, verifying invoices, eliminating waste, and optimizing labor efficiency through smart scheduling and cross-training team members. Your oversight extends from inventory control across the supply chain—from the back door to the front line—ensuring smooth operations and minimal disruptions. Team building and development are equally vital; you will recruit, train, and retain top hourly talent by providing clear feedback and coaching. This creates a motivated and efficient workforce aligned with both business objectives and hospitality excellence. The ideal candidate possesses a minimum of 1 year of QSR or fast-casual restaurant management experience, demonstrates a consistent work history and dependable leadership, and is comfortable with hands-on leadership roles including working the drive-through or the grill when necessary. Strong technological skills are required, including proficiency with POS systems, inventory platforms, and invoice processing tools. Physical stamina to lift up to 50 lbs, remain on your feet during long shifts, and thrive in a fast-paced kitchen environment is essential. Steak 'n Shake values professionalism extending to personal branding, encouraging candidates to maintain consistent LinkedIn profiles and resumes that demonstrate their commitment to team leadership and hospitality. As part of this role, you will have the chance to drive change, customer satisfaction, and operational excellence in a forward-thinking and supportive work environment. Steak 'n Shake accentuates a culture where competitive pay meets comprehensive benefits, including medical and dental plans, vision care, life and disability insurance, 401(k) with employer matching, and additional financial and wellness perks, making this an attractive opportunity for career-driven restaurant leaders seeking growth and stability.