Job Overview
Compensation
Hourly
Range $16.70 - $33.17
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career Development
Job Description
Taco Bell is a globally recognized fast-food restaurant chain specializing in Mexican-inspired cuisine. Established decades ago, Taco Bell has grown into one of the leading quick-service restaurants in the industry, known for its innovative menu and commitment to providing high-quality food with a focus on speed and customer satisfaction. The company prides itself on fostering a vibrant and engaging work environment where employees at all levels can develop their careers and contribute meaningfully to the brand's success. With thousands of locations worldwide, Taco Bell remains dedicated to maintaining its reputation for delivering exceptional service and tasty menu options that cater to diverse tastes. Working at Taco Bell offers an opportunity to be part of a dynamic, fast-paced industry where leadership and operational excellence are valued highly.
The Restaurant General Manager (RGM) at Taco Bell is a pivotal leadership role responsible for the overall management and operational success of a single Taco Bell unit. This role demands a hands-on leader who not only drives profitability but also sets the standard for cleanliness, hospitality, service speed, and product quality within the restaurant. The RGM is charged with maintaining high standards of restaurant operations and ensuring compliance with company policies as well as local, state, and federal regulations.
In this role, the RGM will have direct supervisory responsibilities over all restaurant staff, including hiring, training, coaching, and performance management. The position requires a strategic mindset to control costs areas such as food, labor, cash, and other controllable expenses, while also fostering a positive and energetic work environment that motivates employees to deliver outstanding guest experiences consistently. The manager will play an active role in day-to-day operations by performing hands-on tasks when necessary to train employees and respond promptly to customer service needs, serving as a role model for appropriate skills and behaviors.
Success in this position will be measured through specific performance metrics associated with sales growth, labor management, food quality, speed of service, and overall restaurant cleanliness and safety. The RGM will be expected to maintain adequate staffing levels, conduct performance appraisals, and ensure that all health and safety standards are met. This role also involves close communication with regional management through regular updates on operational results, and active participation in operational reviews and meetings.
Candidates for the Restaurant General Manager position should have a background in shift management or supervisory roles within service-oriented businesses. Preference is given to internal candidates who already possess the required training and certifications. The position requires strong communication skills, financial acumen, a positive attitude, and the ability to work flexible hours including various shifts. Reliable transportation and punctuality are also necessary. In summary, the Taco Bell Restaurant General Manager is a leadership role that requires operational expertise, a commitment to quality service, and an ability to lead and develop a team effectively to drive restaurant success.
The Restaurant General Manager (RGM) at Taco Bell is a pivotal leadership role responsible for the overall management and operational success of a single Taco Bell unit. This role demands a hands-on leader who not only drives profitability but also sets the standard for cleanliness, hospitality, service speed, and product quality within the restaurant. The RGM is charged with maintaining high standards of restaurant operations and ensuring compliance with company policies as well as local, state, and federal regulations.
In this role, the RGM will have direct supervisory responsibilities over all restaurant staff, including hiring, training, coaching, and performance management. The position requires a strategic mindset to control costs areas such as food, labor, cash, and other controllable expenses, while also fostering a positive and energetic work environment that motivates employees to deliver outstanding guest experiences consistently. The manager will play an active role in day-to-day operations by performing hands-on tasks when necessary to train employees and respond promptly to customer service needs, serving as a role model for appropriate skills and behaviors.
Success in this position will be measured through specific performance metrics associated with sales growth, labor management, food quality, speed of service, and overall restaurant cleanliness and safety. The RGM will be expected to maintain adequate staffing levels, conduct performance appraisals, and ensure that all health and safety standards are met. This role also involves close communication with regional management through regular updates on operational results, and active participation in operational reviews and meetings.
Candidates for the Restaurant General Manager position should have a background in shift management or supervisory roles within service-oriented businesses. Preference is given to internal candidates who already possess the required training and certifications. The position requires strong communication skills, financial acumen, a positive attitude, and the ability to work flexible hours including various shifts. Reliable transportation and punctuality are also necessary. In summary, the Taco Bell Restaurant General Manager is a leadership role that requires operational expertise, a commitment to quality service, and an ability to lead and develop a team effectively to drive restaurant success.
Job Requirements
- Must be at least 18 years old or older
- High school diploma or GED is required
- Possess a minimum of 6 months in a shift management or supervisory role preferably in a service-related business
- Legal right to work in the United States
- Have open availability and the ability to work flexible hours and all shifts as needed
- Basic math and reading skills
- Excellent oral and written communication skills
- Ability to learn quickly with a can-do attitude
- Comes to work with good hygiene
- Has reliable transportation and able to arrive to work on time
- Demonstrated ability to maintain financial controls and coach and train employees
- A positive, friendly, and courteous attitude
Job Qualifications
- High school diploma or GED
- Minimum of 6 months in a shift management or supervisory role preferably in a service-related business
- Completed all required learning zone training and certifications preferred
- Strong oral and written communication skills
- Basic math and reading skills
- Ability to learn quickly with a can-do attitude
- Demonstrated ability to maintain financial controls
- Proven ability to coach, train, and develop employees
- Positive, friendly, and courteous attitude
- Legal right to work in the United States
Job Duties
- Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
- Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
- Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
- Performs the hiring process for new crew members, shift leaders, and assistant general managers
- Coaches and councils all crew members and managers and are responsible for training and developing their team to expected certification and performance levels
- Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations
- Ensures compliance with all local, state, and federal laws pertaining to employment
- Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed
- Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach
- Ensures excellent levels of guest service on all shifts and properly handles guests complaints to facilitate repeat business
- Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings
- Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment
- Preparing food as needed for guests and training purposes as well as handling the cash register and money when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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