Restaurant Manager

Glendale, AZ, USA|

Job Overview

Compensation

Salary

Range $55,000.00 - $65,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Professional Development

Job Description

PopStroke is a founder-led brand that embodies a philosophy where energy generates results and culture fosters momentum. It is a dynamic and innovative company dedicated not merely to running venues but to creating exceptional experiences and building something special together. With a strong commitment to its team members, PopStroke recognizes the limitless potential in each individual, encouraging bold ideas, growth, and the belief that with support, challenge, and trust, everyone can rise to their fullest capabilities. The company’s culture is rooted in collaboration, problem-solving, and proactive engagement, all while maintaining a fun and vibrant work environment. Known as The PopStroke Way, this mindset emphasizes heart, teamwork, and drive as the core of its success.

The establishment operates in the entertainment and hospitality sector, blending restaurant and golf amenities to provide a unique leisure experience. PopStroke is driven by core values such as making work fun, bringing energy to every interaction, rolling up sleeves to solve problems hands-on, owning responsibilities with pride, and continuously improving processes instead of repeating the past. This culture nurtures creativity, positivity, and connection among team members and guests alike.

The current opportunity is for a Restaurant Manager who plays a vital role in supporting both the Operating Partner and Assistant Operating Partner in managing day-to-day operations within the restaurant and golf facilities. This role is essential in ensuring seamless service that meets sales and profit objectives, staffing supervision, employee development, and inventory control. The Restaurant Manager is tasked with upholding the professional image of PopStroke and its commitment to being "Best in Class." This includes executing opening and closing procedures, assisting service delivery, and maintaining cost efficiencies in food, beverage, utilities, and labor.

The ideal candidate will be an energetic leader who delivers exceptional guest experiences and fosters a positive work environment. Responsibilities extend to the hiring process, training programs aligned with the company’s philosophy, employee feedback and performance management, and compliance with all policies and regulations including food safety standards. The Restaurant Manager ensures operational standards across all areas, including safety, security, cleanliness, and maintenance, contributing to a welcoming and secure atmosphere for both guests and employees.

Reporting directly to the Operating Partner, this role offers a salary range of $55,000 to $65,000 annually. PopStroke seeks a candidate with a hands-on approach who is passionate about hospitality, problem-solving, and taking ownership. This role offers opportunities to contribute to an evolving brand that values innovation and continuous improvement in all aspects of its operations. Joining PopStroke means becoming part of a team that values fun, enthusiasm, and a commitment to delivering memorable experiences in a vibrant, collaborative environment. This is not just a management position but a chance to be integral in shaping the guest experience and company culture at a fast-growing and respected brand.

Job Requirements

minimum of 3 years of restaurant management or supervision in a high-volume environment
Bachelor of Science degree in hotel or restaurant management is desirable or equivalent combination of education and experience
knowledge of computers including MS Word, Excel, Outlook, and Outlook Calendar
must possess a valid driver’s license
must be eligible to work in the United States
ServSafe certification required
ability to handle multiple tasks including food, beverage, and labor cost control while maintaining standards
strong leadership skills
excellent communication skills
ability to work under pressure and provide solutions to restaurant problems
pleasant manner and neat appearance
self-discipline and initiative
ability to motivate a team

Job Qualifications

Bachelor of Science degree in hotel/restaurant management is desirable
a combination of practical experience and education will be considered as an alternative
knowledge of computers (MS Word, Excel, Outlook, Outlook Calendar)
minimum of 3 years of Restaurant Management/Supervision in a high-volume environment
proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
ability to learn the following dimensions of golf functions: maintenance of golf courses, pars and ordering of supplies, staffing levels
must possess a valid driver’s license
must be eligible to work in the United States
self-discipline, initiative, leadership ability and outgoing
pleasant, polite manner and a neat and clean appearance
ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
must possess good communication skills for dealing with diverse staff
ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities
ability to determine applicability of experience and qualifications of job applicants

Job Duties

support the Operating Partner and Assistant Operating Partner in ensuring that the restaurant and golf operations meet service, sales, and profit objectives and supervise and direct staff in daily work activities
at all times provide a professional image of PopStroke to promote its "Best in Class" philosophy
perform opening and closing procedures
run shifts and assist with service as needed
adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
provide the direction and training required to ensure that team members are executing at the highest level for exceptional guest experience
ensure positive guest service in all areas
respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
assist with hiring, supervision, and when necessary, termination of employees
conduct orientation, explain the PopStroke philosophy, and assist with the training of new employees
support the employees by providing ongoing feedback, assist the General Manager with establishing performance expectations, performance reviews and counseling
assist with scheduling for their assigned areas of responsibility
assist the Operating Partner with administrative duties
assist the Operating Partner with efficient provisioning and purchasing of supplies
enforce sanitary practices for food handling, optimal cleanliness, and maintenance of restaurant areas, dining areas, golf courses, golf building and ice cream shop
ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances during their assigned shifts
responsible for ensuring consistent high quality of food preparation and service
investigate and resolve complaints concerning food quality and service or issues on the golf courses
ensure that proper security procedures are in place to protect employees, guests, and company assets
ensure a safe working and guest environment to reduce the risk of injury and accidents
completes accident reports promptly in the event that a guest or employee is injured
maintain professional image of entire property, including restaurant and golf building cleanliness, proper uniforms, and appearance standards
keep the Operating Partner promptly and fully informed of all issues (i.e., problems, unusual matters of significance and positive events) and take prompt corrective action where necessary or suggest alternative courses of action
maintain a positive working relationship with all company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness
must be ServSafe certified and will uphold all ServSafe guidelines
perform other duties and responsibilities as required or requested