Job Overview

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Compensation

Salary
Range $58,032.00 - $71,552.00
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned hospitality brand that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group, Shake Shack has grown rapidly into a global phenomenon known for its commitment to high quality food, excellent hospitality, and positive community impact. Its origins lie in fine dining, and despite its fast growth, Shake Shack remains dedicated to ethical business practices and giving back to the communities it serves. With a strong focus on putting people first, the company prides itself on creating an inclusive, fun, and collaborative work environment for its employees, whom they affectionately call the #ShackFam. The culture emphasizes mentorship, comprehensive training, development opportunities, and a commitment to standing for something good in all aspects of operations.

The role offered is a Restaurant Manager position at Shake Shack, which is a full-time opportunity with a pay range of $58,032 to $71,552 annually. As a Restaurant Manager, the candidate will be responsible for overseeing daily restaurant operations to ensure exceptional guest service and satisfaction. This leadership position requires managing and motivating team members, training them in all facets of the Shack's operations, and fostering a culture of excellence and hospitality. The successful candidate will demonstrate leadership through coaching and continuous improvement, ensuring all sanitation and safety standards are rigorously maintained. Furthermore, the Restaurant Manager will actively promote the Shake Shack brand locally by organizing community events and leveraging word-of-mouth marketing.

This role is ideal for an experienced restaurant management professional familiar with a high-volume, fast-paced environment and who exemplifies the company's core values of integrity, excellence, and community engagement. Shake Shack supports its managers by providing extensive resources such as hands-on mentorship programs, professional development opportunities, and a vibrant team atmosphere. The position requires a leader with a comprehensive understanding of restaurant operations, including personnel management, food planning and preparation, purchasing, health and safety compliance, and business financials. Candidates who are certified food handlers and willing to work flexible hours are preferred.

Working at Shake Shack provides more than just a job; it offers a chance to be part of a movement that values people and quality above all else. The company fosters diversity and equal opportunity, ensuring all qualified applicants are considered regardless of race, gender, disability, or other protected characteristics. Shake Shack provides competitive compensation and a robust benefits package including medical, dental, and vision insurance, paid time off, parental leave, 401k with company match, and various employee discounts and wellness benefits. Join Shake Shack and make a lasting impact while growing your career in a company that truly stands for something good.

Job Requirements

  • High school diploma or equivalent
  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • ability to lead and coach a diverse team
  • working knowledge of restaurant operations and compliance requirements
  • strong communication and interpersonal skills
  • food handler certification preferred
  • availability to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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