Restaurant Manager

Daytona Beach, FL, USA|

Job Overview

Compensation

Salary

Range $55,000.00 - $65,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Career Development

Job Description

PopStroke is a dynamic and founder-led brand that thrives on the belief that energy drives results and culture fosters momentum. Renowned for its innovative approach to entertainment and hospitality, PopStroke operates unique venues that combine the excitement of golf with vibrant restaurant environments, creating a distinctive social experience for guests. With a commitment to building something special, PopStroke places immense value on its team members, empowering them to explore their full potential and embrace growth opportunities within the organization. The company culture is built around collaboration, ownership, and a shared passion for making every guest interaction meaningful and memorable. PopStroke strongly encourages bold ideas and continual learning, fostering an environment where employees are supported and challenged to excel. The hallmark of the brand, known as "The PopStroke Way," is an ethos centered on energy, teamwork, problem-solving, and fun, making it a place where workplace morale is high and every contribution counts.

In the role of Restaurant Manager at PopStroke, you will be a vital part of the operations team, supporting the Operating Partner and Assistant Operating Partner in managing daily restaurant and golf operations. This leadership position is designed for someone who is passionate about both excellent guest service and operational excellence. The Restaurant Manager is responsible for overseeing staff performance, ensuring adherence to company standards, and maintaining quality across all service areas. This role involves a blend of supervisory, administrative, and hands-on duties including employee hiring, training, scheduling, inventory management, and guest satisfaction. The position requires a proactive approach to problem-solving and a commitment to upholding the high standards that define PopStroke's brand as "Best in Class."

On a day-to-day basis, the Restaurant Manager engages with a wide array of tasks such as overseeing opening and closing procedures, running shifts, managing labor and supply costs, and maintaining a safe and welcoming environment for both guests and employees. They are the frontline leader who ensures that every guest leaves with a positive impression, effectively handling complaints and delivering tailored service experiences. Additionally, this role collaborates with the management team to foster a positive workplace culture, promotes continuous improvement, and ensures compliance with all sanitary and safety regulations. Located in Daytona Beach, this full-time role offers a competitive salary range of $55,000 to $65,000 annually, presenting an excellent opportunity for growth within a forward-thinking company in the hospitality industry.

Job Requirements

Bachelor of Science degree in hotel/restaurant management is desirable
minimum of 3 years of restaurant management/supervision experience in a high-volume environment
must possess a valid driver’s license
must be eligible to work in the United States
ServSafe certified
excellent leadership skills
ability to provide training and motivate employees
strong communication and organizational skills
ability to manage multiple priorities simultaneously
knowledge of sanitation, safety, and food service regulations
ability to maintain a professional and positive work environment
strong problem-solving skills
ability to work flexible hours including nights, weekends, and holidays

Job Qualifications

Bachelor of Science degree in hotel/restaurant management is desirable
a combination of practical experience and education will be considered as an alternative
knowledge of computers (MS Word, Excel, Outlook, Outlook Calendar)
minimum of 3 years of restaurant management/supervision in a high-volume environment
proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
ability to learn the following dimensions of golf functions: maintenance of golf courses, pars and ordering of supplies, staffing levels
must possess a valid driver’s license
must be eligible to work in the United States
self-discipline, initiative, leadership ability and outgoing
pleasant, polite manner and a neat and clean appearance
ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
must possess good communication skills for dealing with diverse staff
ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities
ability to determine applicability of experience and qualifications of job applicants

Job Duties

support the Operating Partner and Assistant Operating Partner in ensuring that the restaurant and golf operations meet service, sales, and profit objectives and supervise and direct staff in daily work activities
at all times provide a professional image of PopStroke to promote its “Best in Class” philosophy
perform opening and closing procedures
run shifts and assist with service as needed
adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
provide the direction and training required to ensure that team members are executing at the highest level for exceptional guest experience
ensure positive guest service in all areas
respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
assist with hiring, supervision, and when necessary, termination of employees
conduct orientation, explain the PopStroke philosophy, and assist with the training of new employees
support the employees by providing ongoing feedback, assist the General Manager with establishing performance expectations, performance reviews and counseling
assist with scheduling for their assigned areas of responsibility
assist the Operating Partner with administrative duties
assist the Operating Partner with efficient provisioning and purchasing of supplies
enforce sanitary practices for food handling, optimal cleanliness, and maintenance of restaurant areas, dining areas, golf courses, golf building and ice cream shop
ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances during their assigned shifts
responsible for ensuring consistent high quality of food preparation and service
investigate and resolve complaints concerning food quality and service or issues on the golf courses
ensure that proper security procedures are in place to protect employees, guests, and company assets
ensure a safe working and guest environment to reduce the risk of injury and accidents
completes accident reports promptly in the event that a guest or employee is injured
maintain professional image of entire property, including restaurant and golf building cleanliness, proper uniforms, and appearance standards
keep the Operating Partner promptly and fully informed of all issues (i.e., problems, unusual matters of significance and positive events) and take prompt corrective action where necessary or suggest alternative courses of action
maintain a positive working relationship with all company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness
must be ServSafe certified and will uphold all ServSafe guidelines
perform other duties and responsibilities as required or requested