Job Overview

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Compensation

Salary
Range $43,700.00 - $61,600.00
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
Shake Shack Meal Discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
Flexible spending account
Dependent Care Account
development opportunities

Job Description

Shake Shack is a renowned hospitality company that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a respected figure in the hospitality industry and CEO of Union Square Hospitality Group, the Shack was born from a deep commitment to community and high-quality food. From its modest beginnings, Shake Shack has grown into one of the fastest-growing hospitality brands, earning a beloved spot in the hearts of Shack fans nationwide. This rapid expansion is fueled not only by a passion for exceptional food but also by a dedication to creating unforgettable experiences for guests. Shake Shack’s unique approach blends fine dining roots with a warm, inviting atmosphere, where quality service and community engagement go hand in hand.

Working at Shake Shack means becoming part of the #ShackFam, a vibrant and inclusive team environment focused on supporting each individual's growth both personally and professionally. The company is deeply committed to its mission of "Standing For Something Good," emphasizing ethical business practices, community involvement, and fostering a supportive workplace culture. Employees receive extensive hands-on mentorship, comprehensive training, and ample opportunities to advance their careers within the organization. The culture at Shake Shack is collaborative and fun, encouraging team members to bring their authentic selves to work and share their ideas openly.

The role of Restaurant Manager at Shake Shack is vital to maintaining the brand’s high standards and guest satisfaction. This leadership position involves overseeing daily restaurant operations to ensure that service is not only efficient but also warm and engaging. The manager is responsible for training and motivating team members, promoting excellence through coaching, and fostering a positive work environment where team members can thrive. Moreover, the manager plays a critical role in community engagement by planning and executing events that bolster brand presence locally.

In addition to managing operations, the Restaurant Manager ensures all sanitation, safety, and health regulations are rigorously followed, safeguarding both guests and employees. This role demands a balance of operational expertise, strong leadership skills, and a passion for hospitality. Shake Shack offers a highly competitive work environment where managers can reach their full potential while contributing to a brand committed to doing good in its communities.

Employment at Shake Shack includes comprehensive benefits and a flexible work schedule, underlining the company's dedication to employee well-being and work-life balance. This is an exceptional career opportunity for individuals seeking to grow within a supportive and dynamic hospitality brand recognized for its commitment to quality, inclusivity, and community impact.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Aptitude for leading, coaching, and driving excellence
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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