Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $33.17
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Taco Bell is a globally recognized fast-food restaurant chain specializing in Mexican-inspired cuisine, known for its vibrant menu and commitment to customer satisfaction. Operating thousands of locations worldwide, Taco Bell has built a reputation for delivering high-quality, affordable food with speed and efficiency. The company's culture emphasizes innovation, teamwork, and providing exceptional guest experiences while maintaining excellent operational standards. Taco Bell continuously invests in employee development and operational excellence to maintain its leadership position in the fast-food industry.
The Restaurant General Manager (RGM) position at Taco Bell is a pivotal leadership role responsible for the overall management and supervision of an individual restaurant unit. This role demands a dynamic leader who can ensure the restaurant operates efficiently, profitably, and to the highest standards in cleanliness, hospitality, accuracy, and product quality. The RGM drives positive sales growth while fostering a motivated and capable team through effective training and coaching. This hands-on leader plays a crucial role in maintaining exceptional guest satisfaction by actively engaging with staff and customers, serving as a role model by participating in operations as needed. The RGM oversees cost control measures including food, labor, cash handling, and other controllable expenses, ensuring alignment with company budgets and guidelines.
In addition to operational responsibilities, the Restaurant General Manager is accountable for maintaining compliance with all local, state, and federal employment laws, enhancing workplace safety, and ensuring that all food service sanitation protocols are followed rigorously. The RGM manages staff schedules to guarantee adequate coverage across all shifts and day parts and participates directly in recruitment and hiring processes for crew members and management staff. Performance appraisals and ongoing coaching are key aspects of the role, aimed at developing a highly competent and engaged workforce.
Success in this position is measured through comprehensive metrics such as sales performance, labor efficiency, food safety scores, and customer satisfaction benchmarks. The role requires strong communication skills, a proactive leadership approach, and the ability to adapt to the fast-paced restaurant environment. Taco Bell offers internal promotion opportunities, valuing candidates who have completed the necessary training and certifications within the organization. This role requires flexibility in working hours, a positive attitude, and dedication to maintaining a professional yet friendly atmosphere within the restaurant.
Overall, the Taco Bell Restaurant General Manager role is ideal for individuals seeking to lead a dynamic team in a respected national brand with opportunities for career growth and personal development. This position balances operational management with hands-on leadership responsibilities to ensure the restaurant not only meets but exceeds company standards and guest expectations.
The Restaurant General Manager (RGM) position at Taco Bell is a pivotal leadership role responsible for the overall management and supervision of an individual restaurant unit. This role demands a dynamic leader who can ensure the restaurant operates efficiently, profitably, and to the highest standards in cleanliness, hospitality, accuracy, and product quality. The RGM drives positive sales growth while fostering a motivated and capable team through effective training and coaching. This hands-on leader plays a crucial role in maintaining exceptional guest satisfaction by actively engaging with staff and customers, serving as a role model by participating in operations as needed. The RGM oversees cost control measures including food, labor, cash handling, and other controllable expenses, ensuring alignment with company budgets and guidelines.
In addition to operational responsibilities, the Restaurant General Manager is accountable for maintaining compliance with all local, state, and federal employment laws, enhancing workplace safety, and ensuring that all food service sanitation protocols are followed rigorously. The RGM manages staff schedules to guarantee adequate coverage across all shifts and day parts and participates directly in recruitment and hiring processes for crew members and management staff. Performance appraisals and ongoing coaching are key aspects of the role, aimed at developing a highly competent and engaged workforce.
Success in this position is measured through comprehensive metrics such as sales performance, labor efficiency, food safety scores, and customer satisfaction benchmarks. The role requires strong communication skills, a proactive leadership approach, and the ability to adapt to the fast-paced restaurant environment. Taco Bell offers internal promotion opportunities, valuing candidates who have completed the necessary training and certifications within the organization. This role requires flexibility in working hours, a positive attitude, and dedication to maintaining a professional yet friendly atmosphere within the restaurant.
Overall, the Taco Bell Restaurant General Manager role is ideal for individuals seeking to lead a dynamic team in a respected national brand with opportunities for career growth and personal development. This position balances operational management with hands-on leadership responsibilities to ensure the restaurant not only meets but exceeds company standards and guest expectations.
Job Requirements
- Must be at least 18 years old or older
- Legal right to work in the United States
- Have open availability and the ability to work flexible hours and all shifts as needed
- Comes to work with good hygiene
- Has reliable transportation and able to arrive to work on time
Job Qualifications
- High school diploma or GED
- Minimum of 6 months in a shift management or supervisory role, preferably in a service-related business
- Strong preference for an internal promote who has completed all required learning zone training and certifications
- Excellent oral and written communication skills
- Basic math and reading skills
- Demonstrated ability to maintain financial controls and coach and train employees
- Ability to learn quickly with a can-do attitude
- A positive, friendly, and courteous attitude
Job Duties
- Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
- Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
- Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
- Performs the hiring process for new crew members, shift leaders, and assistant general managers
- Coaches and councils all crew members and managers and is responsible for training and developing their team to expected certification and performance levels
- Maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations
- Ensures compliance with all local, state, and federal laws pertaining to employment
- Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed
- Ensures that preventative maintenance procedures are followed for all equipment and facilities and reports any needed repairs to the maintenance department and area coach
- Ensures excellent levels of guest service on all shifts and properly handles guest complaints to facilitate repeat business
- Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings
- Effectively manages turnover by practicing effective selection and training and fosters a positive work environment
- Prepares food as needed for guests and training purposes as well as handling the cash register and money when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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